How a ChatBot Can Detect Buying Intent

We discovered a new use for our existing Additional Instructions feature → Buying Intent Detection

While working on Fabio AI Chatbot, we realized something interesting.

The Additional Instructions field was originally designed to fine-tune chatbot behavior.

But after more testing, we found it can also be used to improve conversion opportunities.

Instead of only answering questions, the chatbot can receive instructions that help it react differently when a visitor shows signs of buying intent.

Examples:

📅 Someone asks about availability → encourage appointment booking
⬇️ Someone compares features → indicate the software download page
🎓 Someone asks how to start → guide toward course registration
🛒 Someone evaluates options → help move toward the next step

Because writing these instructions from scratch takes time, we prepared 20 ready-to-copy templates.

The idea is not to force conversions or override the chatbot’s core behavior.

The idea is simply to help website owners define what action should become more visible when intent appears.

We thought this could be useful for SaaS websites, service businesses, online courses, software products, and many other use cases.

You can see the templates here:
https://fabio-plugins.com/buying-intent/

Curious to know:
How would you configure buying-intent behaviors on your own chatbot?