Hey IndieHackers,
I am curious how you guys get the feedback on your newsletters, like do people really like what they are reading or not, or any comment if they want to share.
I routinely ask questions. Once, I sent a short reader survey a couple of readers took. Sometimes a reader clicks the thumb-up icon to like the issue. But I almost always get radio silence.
So far I'm getting very little engagement.
Open rates and subscriber growth are enough to know if your newsletter is working well with the audience. Plus users can reply to your newsletter as well with their thoughts.
have you considered linking your newsletter to a social media campaign and ask there? maybe run an Instagram story with a poll? This could even raise awareness of the newsletter in general :)
In the beginning of my newsletter, every subscriber was gold. I reached out to each of them individually (actually sent them personal emails) and introduced myself, what I was trying to do and asked them to give me their absolute honest feedback.
80% of them did. And that was invaluable.
Additionally to that I explicitly asked, more than once, in every email I sent out. My message was simple: "I'm building this for you, help me make it into an email you're absolutely dying to read by the time it arrives every week".
Someone also mentioned below how I collect feedback on every edition still.
So far, I haven't gotten any feedback. I check my open rates and that's about it.
I never asked, as long as subscribers and open rate are growing each weeks. Seems like people like it.
I have to second what @PaoloAmoroso said I do the same except the survey.
Is quiet quiet quiet... o one talks. So I go according to numbers.
In this article on Indiehackers by @simonblogs, I saw Simon used a voting section at the end of every issue:
"Every single edition has three voting options at the end which looks like this:
👍 YES - I liked it
〰️ MEH - Average
👎 NO - Almost no value"
I thought this was a great idea, so I'm implementing this in my next issue to see if I can get some additional feedback. Each link then leads to a Google Form, where they can fill out more extensive feedback if they like (and in any case, I'm happy with them clicking one of the links even if they don't leave an entry in the form)
I saw that same example and started using it three newsletter issues ago (i used "great" "meh" and "no value" alongside the icons -- then linked to google forms). I only get a handful of people responding to it each time (and nobody typing in the form)-- but it still feels like something, which seems better than nothing. I'm going to keep using it for now :)
Cool to hear your experience! I've just used it once so far - Got around 10 people who clicked, and 2 who filled in the form, so not too bad! It seems like they're mostly people I already know though, so that may influence the statistics ;)
That's nice, I am thinking of the same thing as a service
If it was cheap, easy to implement and included features like feedback, voting and NPS - I'd use it for my newsletter!
What is NPS?
I built that service: https://kritikos.app
@Michael_Andreuzza @PaoloAmoroso Thank you for replying
I was thinking of building a service which will allow you to embed a tiny widget in your newsletter with thumb up and thumb down option. Every time user votes, they can also leave a comment.
Will this service be helpful?
I personally wouldn't use it. I don't like to bother the audience too much.
In fact,my newsletter is on substack and it comes with that too...
Doesn't seem too useful to be honest. You can simply add a link to a survey or form the user can fill out.
In principle it may be helpful. But my problem is likely not tech. And, assuming it was possible on my newsletter platform, I'd hesitate to embed third-party tools not to have to deal with cookies, GDPR, or privacy issues.
This comment was deleted 3 years ago