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How do you handle leads that come in after hours? (quick poll)

by sagarsethi

Running a quick poll for local service business owners (HVAC, plumbing, dental, real estate, etc.)

When a lead emails or texts after hours — what actually happens?

Genuinely curious how many people are losing jobs they never even knew about. Drop your answer below 👇

When a lead contacts you after hours, what happens?
  1. I reply when I see it (hours later)
  2. I miss it completely and lose the lead
  3. I have a VA or auto-reply set up
  4. I reply within minutes — always on
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Avatar for user @sagarsethi sagarsethi
on July 6, 2026
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  1. 1

    The interesting question isn't how quickly someone replies after hours.

    It's how many businesses have no idea they're losing opportunities because the missed conversations are invisible. You can't optimize a problem that never gets measured.

    User Avatar aryan_sinh
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    2 hours ago
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