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How do you handle rejections? Share your ideas.

If you have built something new and started reaching out to customers - you might be able to relate with what I am saying.

REJECTIONS.

Rejections are part and parcel of entrepreneurship. My product is live for a while, didn't put up any waiting list -- launched the product as soon as I got something to work with and started collaborating with few customers.

49 live subscriptions. Live on six websites. Nineteen new subscriptions this month. I have seen a few customers tweeting +ve about us, and that certainly gave me chills.

On the other side, I hear people saying NO. No to habitate. No to building community. It is my responsibility to dig more on the subject and take some feedback and work on it. I will.

But after a long debate with myself, here's what I also decided to do.

I convince nobody that what I do is the best—no hard sales. Instead, work with 20 customers who like what I am doing. Work for their growth. Root for their success. And let the word spread.

This plan sounds counter-growth plan or something and probably not help me with hyper-growth, but I think this is the right way to build a company. Lay the success of my initial customers as the foundation.

Indiehackers! Are you looking to build a community around your business? Or newsletter or new course?

I am working on habitate.io, and I can help you host a community on your website to engage with your visitors/users. For demo experience, you can check out community.habitate.io.

How do you handle rejections? What's your plan? Share it with us.

Suppose you are facing some rejections. Suppose you hear people saying no to your idea, your product. Don't take it personally. Draft a strategy and go with it.

on August 26, 2020
  1. 8

    Drinking, does make it bit easier :)

    1. 1

      You are probably going to end up being upvoted the most!!! Lol

  2. 2

    What I like to do, is take a few moments, and not think about who is right/wrong. Try to read all the feedback, and try to understand the situation from the user's point of view. Try to think "What if the user is right? What changes would I need to do on my product?".

    After a while, this might help find a common line where you are both happy with what you are creating, and the user will like and enjoy using.

    But that's only possible with constructive feedback. I'm not sure when you mentioned users said "No" if that was literal, or just a sum of what they said.

    Other than that, rejections will always be there. It doesn't mean you are doing something wrong, it just means your product is not for everyone (no product really is). It's like trying to find a video that has only likes and no dislikes, I doubt there's any out there. Focus on your target audience and make sure they have all the tools they need to accomplice their goal.

  3. 2

    I try to learn from them. Don't take them personally. Rejections and objections are not usually related to you but to what you offer.

    Rejections and objections are gold. If you see a pattern, it can help you understand what to improve, build next and so on.

  4. 2

    Rejections are hard. They take a strong will and a growth mindset to overcome. I’ve had rejections for time, meeting requests, email subscriptions, etc. the list goes on. I handle it by working closer with the people who have accepted my idea/message and focusing on doing better the next round.

    1. 1

      Oh yes, that's what I am talking about. Focusing on the ones who need us.

  5. 1

    People's minds (and so their understanding of their needs) are always impermanent & changing. When someone rejects you, says 'No' on your face it is just an indication of their understanding/judgement/decision at that point of time. So to my mind, any rejection is very temporal. What matters is our attitude towards that rejection...do we get defeated by the product/idea/business getting rejected or we spur our spirits on, learn from the 'story' in the rejection and continue to build be it the product, business, relationship or our every lives...Rejection therefore becomes a very important hurdle for growth.