How do you keep close with initial users?
I have soft-launched a timeline builder app. About 20 people signed up but 5 of them have really added the content and seem to wanna use it.
Do I reach out to them 1-on-1?
I was thinking creating a group would be smart but extra pain for all of us...
How do you keep in touch with initial users?
For BotMeNot which is still in Beta Stage, I'm doing 1-on-1 communication, mostly via mail.
Yeah I guess that's best. Do things that don't scale, right?
One thing I have done was create a slack channel and I invited my users to join. You listen more about the process in this podcast episodes
Wasn't it little too much? Usually such groups are silent no?
It was a really nice way to get feedback from people.