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20 Comments

πŸ’Œ How do you like your mailbox? What features are missing?

πŸ‘‹ Hello everyone,
It has been a year now that I feel really uncomfortable with Gmail and Outlook features and designs.
Nothing is right:
1️⃣ Search
2️⃣ Classification
3️⃣ Notifications
4️⃣ Way of writing
5️⃣ Attachments
and many others...

πŸ‘‰ What do you think? Do you ❀️ your mailbox?

πŸŽ‰ What FEATURES are missing according to you?

Thank you for your help!

on January 29, 2020
  1. 1

    Gmail has been fulfilling over 80% of my needs, I don't have much to blame.

    Regarding the rest of the 20%, I rely on plug-ins like HubSpot, Grammarly.

    What's your plan to challenge the mailbox market? @Diane2109, happy to exchange ideas.

    Outlook is awful :)

    1. 1

      I agree for Outlook. I wanted to exchange with people about the way they use their mailing tool. I personally feel pain:

      • Each time I have to find an email or an info in a mail loop ;
      • With files in Gmail, they are so boring, once you classified an email you never go back into the file ;
      • Each time I forgot to go back to an unread email that I forgot to answer ;
      • Each time I have an attachment that exceeds 30Mo and I have to go to WeTransfer ;
      • Each time I just write an email because I miss the Notion kind of writing and formatting...
        And above all, I would love to have a tool upon which I can rely to work with emails.
        What do you think about that @felix12777?
      1. 1

        @Diane2109 Can you elaborate what's the pain finding an email or info in a mail loop?

        Re Unread: I will always mark as unread if I need to reply later, would be great if you can make this process more efficient

        Re WeTransfer: Indeed. It's not efficient

        Re Notion type of writing: Absolutely addictive

        1. 1

          Hi @felix12777, thank you so much for your answer!
          Two more things though ✌️
          1️⃣ Which calendar are you using? Do you meet any problem with it? Do you find it easy to understand and to manipulate?
          2️⃣ Would you be interested to be contacted as soon as we release our product? So that you can try it first and (if you want) give us feedbacks about the features?
          If yes, can you give me your email? (Mine is available on my profile)

          I really enjoy what you are doing with Zlides btw!!
          Thank you so much again! πŸ‘Š

          1. 1

            @Diane2109 Welcome!

            1. I'm using Google Calendar on laptop and Timetree on mobile

            2. Happy to - How about LinkedIn?

            1. 1

              Sounds good! Here is the link to my profile: https://www.linkedin.com/in/diane-bunod-8bb233a8/
              Thx :)

              1. 1

                Awesome. Sent!

  2. 1

    I enjoy simple UIs and I’m fond of the Mail app for iOS, I’m sure others may disagree but it’s interface is straightforward. I’m not much of a filter user as I’d rather have everything right there on my inbox for me to parse through. I guess one feature I would like in any mail app is a delete all (whether that’s all mail in a folder or unread... etc)

    1. 1

      I enjoy really simple UIs too. I really enjoy Apple Mail client but I feel some features are still missing.

      • Aren't you limited by the size of the attachment?
      • Don't you find it difficult to find info in a mail loop? (like finding the right email in a 10-mail loop)
      • Don't you think the formatting is really difficult to do?
        Don't hesitate to tell me @oneTrick 😊!
      1. 1

        Hello @oneTrick,
        One last thing!
        ▢️ Would you be interested to be contacted as soon as we release our product? So that you can try it first and (if you want) give us feedbacks about the features?
        If yes, can you give me your email? (Mine is available on my profile)
        Thank you very much for your initial feedbacks! πŸ‘Š

  3. 1

    I use Gmail, I think my problem might be different from what you expect. I feel like the Search is fine, Notifications too, Editor is okay and Attachments work. I got rid of all classifications, just have some custom filters. Very nice.

    My problem comes from my secondary support gmail for my product. I check in once per day, and anytime I do I get major anxiety. It's hard to see Inbox (19) and not get a little nervous when it comes to support. I was looking for a long time on how to overcome this – maybe a nicer design or some way to structure the inbox, but it's still quite hard.

    1. 1

      Are you alone working on your product to treat all the tickets you receive as support? If not, you can use Helpdesks such as Front app or intercom to spread the tickets.

      If you are working on your own, I am very interested to exchange deeper with you!

      • First, I was indeed thinking of a better interface to help your brain read and process the content you receive each day.
      • But I was also thinking about gamification: how completing a task by answering an email could be a true relief ( and if possible it could become something you like doing)!

      What do you think about that @dqmonn 😊?

      1. 1

        That's what I was thinking :) I am indeed alone, so checking the support email is always the dreaded first task of the day, before I can move on.

        1. 1

          Hello @dqmonn,
          thank you so much for your answer! ✌️
          One last thing!
          ▢️ Would you be interested to be contacted as soon as we release our product? So that you can try it first and (if you want) give us feedbacks about the features?
          If yes, can you give me your email? (Mine is available on my profile)
          Thank you very much for your initial feedbacks! πŸ‘Š

  4. 1

    Gmail is my favorite right now. It eats up a lot of RAM, but I always find what I need and it's easy to organize things.

    Outlook is a nightmare. I use it at work and it's a complete mess. You need to spend hours of configuration to get something professional.
    And there is SO MUCH clutter! I never know where to go.

    1. 1

      Hi Thomas,
      I didn't know Gmail was eating up a lot of RAM! I'll check the technical challenges later, thanks!
      Don't you experiment any pain using Gmail?

      • Each time you have to find an email or an info in a mail loop ;
      • With files? They are so boring, once you classified an email you never go back into the file, do you? ;
      • Each time you forgot to answer an unread email ;
      • Each time you have an attachment that exceeds 30Mo and you have to go to WeTransfer ;
      • Each time you write an email and wish it was Notion alike for writing and formatting...
        What is your opinion about that @ThomasMalicet 😊?
        Concerning Outlook I totally agree!
      1. 1

        If I compare on my machine right now, Gmail takes 350M when Outlook just take 30M.

        • Finding info is easy for me on Gmail. But I usually unclutter my inbox.
        • I don't have problems with attachements
        • If don't reply immediately, I mark the email as "Unread" and I sort my mails with Unread First
        • Yeah, the size limit, from a tech guy, it's normal. You can't rip through mail servers by sharing videos. Emails are not meant for large file transfer.
        • the formatting options are getting old that's true.
        1. 1

          Hi @ThomasMalicet, thank you so much for your answers!
          Two last questions ✌️
          1️⃣ Which calendar are you using? Google Agenda I guess? Do you meet any problem with it? Do you find it easy to understand and to manipulate?
          2️⃣ Would you be interested to be contacted as soon as we release our product? So that you can try it first and (if you want) give us feedbacks about the features?

          Thank you so much again! πŸ‘Š

  5. 1

    This comment was deleted 7 years ago

    1. 1

      I love Gmail
      I love the search
      I don't normally feel pain points with it, I use the more default old style and filters when needed
      Both for work in big companies and personally.
      Love the spam filter so much I don't think of them often, just when thinking of switching

      I'd love to own the control of my own email, but won't do the work and take away search and spam filter quality

      1. 1

        Hello @hatkyinc,
        thank you so much for your answer! ✌️
        One last thing!
        ▢️ Would you be interested to be contacted as soon as we release our product? So that you can try it first and (if you want) give us feedbacks about the features?

        Thank you very much for your initial feedbacks! πŸ‘Š