How do you manage SOPs and internal processes at your company?

Hey IH 👋

I'm building a platform that helps teams define, evolve, and automate their internal processes — think SOPs, onboarding workflows, asset tracking, ticket management, etc.

Before going too deep, I want to validate whether the problems I've experienced are shared by others. I'd love to hear from you.

A few quick questions:

1. How do you currently manage SOPs / internal processes? (Notion, Confluence, Google Docs, spreadsheets, or just... tribal knowledge?)

2. What's your biggest frustration? For me, it was SOPs becoming outdated the moment they were written. Nobody updates them, and new hires end up following zombie docs.

3. Have you tried automating any of it? If so, what worked and what didn't?

4. If a tool could keep your SOPs "alive" — versioned, tied to actual workflows, and evolving with your team — would that be worth paying for?

I put together a short survey (< 3 min) to collect more structured feedback. Would really appreciate it if you could fill it out:

👉 https://project-g.grepfruits.com

Happy to share the results with the community once I have enough responses. And of course, if you have strong opinions about this space, drop a comment — I'd love to chat.

Thanks! 🙏