How do you send passwords to clients? Would you use this service?
Hey hackers,
I've built a proof of concept: https://singleuse.io
Which has the base functionality of a secure secret sharing service, simple landing page for the moment and an email capture at the bottom to gauge interest in the service.
MVP is in development but I'm at a stage where I need to see whether anyone would actually want this as a product before I go all in. I know my current agency will use it but I want to hear from you hackers to see whether this is something you think is worth building.
Also interested to know what you use when you need to securely send passwords etc?
MVP will extend the base service with the following for business subscribers:
- Personal subdomain for your brand
- Whitelabel / branding throughout when visiting via your subdomain
- Pre-populated recipients. When you send your subdomain to a client to receive credentials, your email is already pre-populated creating an easier client experience.
- API/Discord/Slack - Share secrets directly from apps.
Where I work, we use keybase.io for this, downside being the user needs to create an account, and install software on their machine, but in an enterprise that is OK.
I like your idea, but I think the hurdle is going to be establishing enough 'legitimacy' that random people feel comfortable trusting your website - it took me a while to trust keybase.io and they are a very large and well used service...but maybe that is just me.
Besides that, I tried your website - looks good and the email received looked nice enough. Might suggest that you try to figure out how to not have the email marked as SPAM (for me it was), and I didn't like the subject line 'You've been sent a secret' - sounds a lot like SPAM subject line - maybe something like 'John Smith from XXX company has sent you a password', or even let the sender specify the subject line; I would be afraid that my clients might not recognize the email and ignore it.
Thanks for taking a look I really appreciate it. I will take a look into the emails and why they are going into junk - Perhaps I'm missing an SPF record or something.
I agree with you the wording in the email could be better. I will work on that copy for sure.
Interestingly after posting this I have had some good conversations on Reddit and actually, there is better value in a collaborative credential store rather than the ability to send them back and forth.
I'm considering pivoting on that feedback and instead, working on a product that would allow companies to create "Vaults" and add their teams to them but also invite guests to a vault. From an agency point of view, I could have a Vault per client and I guess it could work for larger teams where you have them for each department etc.
I agree with you gaining trust will be a challenge especially with something such as passwords, credentials and secret keys.
Thank you for your time though I really appreciate it.
Also any general feedback on the site/service itself is greatly appreciated.