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30 Comments

How do you split your business building time?

This was taken from @8bit's recent Early Community and Business Building is About One Thing: Communication post.

My Rule of Thumb is simple: When it comes to early community and business-building, you’re going to have to spend at least 50% of your time talking to users (i.e. “marketing” and communication) and the other half building a great product and service. You’ll need both.

In fact, I go as far as telling folks to spend 100% of their time building community (e.g. talking to users) in the beginning and I don’t ever stop! Tactically, I spend the vast majority of my time in communication with my community, my team, and all of the supporting cast in and around the project.

How do you approach splitting your time and 'resources' when starting, building and growing your indie business?

Have you fallen into the trap of neglecting some aspect of it? And what regrets do you have?

on April 29, 2020
  1. 8

    For my side-hustle this is what I did

    Idea stage: Ran the idea with few potential customers
    Talking to customers (100%) | Building (0%)

    Idea to Product:
    Building (75%) | Talking to customers (25%)

    Post Launch:
    Building (5%) | Talking to customers (95%)

    1. 1

      very cool breakdown!

      Talking to customers (100%) | Building (0%)

      yup!

    2. 1

      nice, that looks like a proper balance

  2. 2

    It's really hard. I like to create, to build, so it's difficult for me to stop development and get into marketing stuff or talking to users, although I know it's necessary for product to succeed. But there's always that one more feature to add :D

    So it would be like 90%/10% development/talking to users. Not great I guess... :)

    1. 1

      if you're satisfied with your results... then, no need to stop or change!

      but, if you're not happy with your outcome(s) so far... it's time to change. :P

  3. 2

    At VReel we're quite lucky in the sense that we're two co-founders - one who is great at building the product and one who is good at people. So with that equation I'd say that we spend our overall time 50/50 between the two :)

    But with that said, the platform equation is always quite tricky in beginning (we still haven't fully mastered it) and we probably spent too much time at first trying to acquire customers rather than just building our library to increase the value of our product.

    1. 1

      do you not have the product-person also talk to customers?

      1. 1

        Well yes, he is talking to customers as well, since we're only two we're doing a bit of everything. But it really helps to have one "people person" to be able to always focus on communication and customer/contributor-interactions if the other one is working on the product (at least I say that, being the "people person", I'm sure that if you ask my partner he would say that he wished that I was more technical, hehe) :)

        1. 1

          hmm. cool! if it's working, keep going!

  4. 1

    i love this! it's such an important and useful of an exercise to think through!

    for starters, i'm always talking to customers, every single week, at every single stage of the business. i count how many i do a day and then in aggregate per week and per month.

    but, the amount of customers and community members that i talk to depend on my focus for the next season / stage of the project and business.

    for instance, in pre-product stage i'm spending 100% of my time building community. this includes activities as creating original content, supporting content, and doing customer interviews in a variety of different mediums and tools. some of these folks may end up following me on twitter or youtube or here on indie hackers but the goal isn't to get a following, it's to become "data rich" with customer insights and finding the patterns and opportunities in the market.

    along the way, some of these folks stick around and become part of the growing community around the project. these folks help validate the early concepts and prototypes and become alpha customers.

    after that, i'll usually find a natural cadence to how i spend my time, usually alternating between product design / development and content production / outreach. for instance, right now, i'll spend one week focused on product and do very little in terms of outreach, content creation, or other such things (outside the daily vlogs and blogs that i've been doing for years).

    the next week i'll go back into content production mode, writing original posts here on IH and elsewhere, spending a ton of time connecting with potential customers and doing customer interviews.

    then, i'll swap... and rinse and repeat.

    i hesitate to try to break things down too clinically because these early-stages are precious in that you want to be flexible to adapt and design your approach on-the-fly. if, for instance, one week i spot an opportunity to focus more on product because of a large and necessary feature that i'm trying to ship... i don't beat myself up by thinking that i couldn't "keep my schedule"...

    ... i mean, fuck. i'm building a startup so i can follow my own path and live my life the way that i want to! the schedule and the pace and the timing of all this... was made for man, not man for the schedule.

    :)

    love this shit so hard!


    i did a vlog on this! here!

  5. 1

    Ive always struggled with this question of splitting time because for me, it’s never been static enough for a measure of proportion to be meaningful.

    A more apt analogy feels like playing an instrument, dancing, or driving a car where there are LOTS of distinct tasks need to happen but there isn’t a single static “proportion” that’s correct for more than a moment.

    So for me and the folks I work with, I focus more on understanding or tightening the feedback loop for when you need to switch, how hard/fast/long to switch, etc.

    1. 1

      Ive always struggled with this question of splitting time because for me, it’s never been static enough for a measure of proportion to be meaningful.

      +1 on this!

  6. 1

    I am currently in Idea > Alpha stage and it's a split between product and community.

    1. 1

      do you have a number or % or is it ad-hoc?

      what are you (thinking of) building?

  7. 1

    For BuildFaster.io:

    60% - Code and design themes
    20% - Get Feedback
    19% - Work on reputation of it on IndieHackers and Dribbble
    1% - Sleep (Haha not really 😉 I get 9hrs every day)

    1. 1

      is the 20% feedback from existing customers or potential ones (sales)?

      1. 1

        I haven't launched the MVP so they would not be current customers. Hopefully potential though 😉

        1. 1

          oh. gotcha. very cool!

  8. 1

    Focus on the important before the urgent.

    1. 2

      i like this, in general.

      but, sometimes the urgent is also important.

      for instance, when the PPP loan stuff came out... i shifted nearly 2 full week's of time to focus on that. i ended up getting a loan for over $100k to cover my staff's salaries during this crazy time.

      i wasn't guaranteed this outcome... and i struggled knowing that i could have just thrown away 2 full weeks of work.

      but, that's a startup for you!

  9. 1

    I have a few different projects: (atlistmaps.com, sitebuilderreport.com, itsgiftology.com, itsonvillage.com) and I usually split my time by focussing on each one individually for a couple weeks as they need it— I'm not good at doing two things at once.

    I do the same thing when it comes to splitting time between building and marketing. I'll focus on content marketing for a few weeks and then move back to the product. Just going back and forth.

    I think a lot of this comes down to self discovery. This is how I work best. I can't advocate for anyone else to work this way and I try not to shame or guilt myself into working other ways. The right way is the way that works for me.

    It's a good question Rosie— got me thinking!

    1. 1

      I usually split my time by focussing on each one individually for a couple weeks as they need it— I'm not good at doing two things at once.

      the irony!

      you can context switch this well? that's amazing. so cool!

  10. 4

    This comment was deleted 4 years ago

    1. 2

      ooh. i love the creating vs connecting ... i like it when you use the same letter and shit.

      :P

      but, seriously. yes:

      I mostly go with the flow/my energy & intuition though...

      1. 1

        This comment was deleted 4 years ago

        1. 2

          i'm using the tick marks (for code).

          click the Aa button on the bottom right of the comment box to learn more.

          1. 1

            This comment was deleted 4 years ago

            1. 2

              i know. i missed it for a long time!

  11. 2

    This comment was deleted 6 years ago

    1. 2

      I do this too. I enforce it by alternating "marketing days" (days when I do only marketing stuff) and "dev days" (only dev stuff the entire day). This helps me reduce context switching and prevents me from my natural inclination to slip into dev-mode. Sometimes if I'm working on a big feature then I may do 2 days of dev in a row.

      1. 1

        i've thought often about calling these buckets of time like marketing days and stuff... but, every single day is almost never just a singular activity... so, it ended up feeling strange.

        ¯\(ツ)

        1. 1

          My marketing to-do list is like a hundred items, so it's not like I do only one thing on marketing day. I just only look at my marketing to-do list and ignore my dev to-do list on that day. I find if I mix my days or just go with the flow, then the flow takes me to 100% dev.

          But everyone's got a different work style. If what you're doing works for you, keep it up!

      2. 1

        This comment was deleted 6 years ago

    2. 1

      omfg. this!