How do you synthesize large volumes of customer feedback?
Has anyone here ever had trouble synthesizing large volumes of customer feedback from your various channels? Things like Intercom, email, Zendesk, they create a large footprint of conversations/ideas from customers, and it's hard to keep track of it all and use it to effectively shape your product roadmap.
Has anyone else experienced this? What's your solution?
Me. I did it always in a manual way.