How I Built Insell — WhatsApp API + CRM for Indian SMBs

I'm Yogesh, founder of Insell (https://insell.io) — a WhatsApp API + CRM platform built specifically for Indian SMBs.

The problem I kept seeing: Indian small businesses were losing leads daily because they were managing WhatsApp manually — replying to 200+ messages per day from a single phone, copy-pasting follow-up messages, forgetting to call back prospects. Coaching institutes, e-commerce sellers, and agencies were bleeding revenue simply because WhatsApp — India's #1 business communication channel — had no proper CRM layer.

So I built Insell.

What Insell does:
- WhatsApp API integration with automated follow-up sequences
- CRM pipeline to track every lead from first message to closed deal
- Broadcast campaigns to thousands of contacts with personalisation
- Team inbox so multiple sales reps can handle WhatsApp from one dashboard
- Analytics on open rates, reply rates, and conversion

The result for our customers: coaching institutes report 3x more admissions. E-commerce brands recover 35-40% of abandoned carts via WhatsApp sequences. Agencies resell Insell to their clients as a WhatsApp automation retainer.

We're growing fast in India's SMB market. Check us out at https://insell.io