How I got KPMG as a customer and hit $380 MRR

Today marks a special day for Bookis. After months of going back and forth with KPMG, I was able to accommodate KPMG needs for a booking system for internal usage.

Bookis was initially created to help businesses to manage their appointments, customers, and their staff. A few months back I was approached by a friend who works at KPMG and told me that they needed a booking system for their gym and a booking system for booking Desks. I was thrilled to have KPMG as a potential customer and even though Bookis is not a platform for this kind of application (or so I thought) I jumped and wanted to accommodate them by extending Bookis.

After serious thought, I realized that KPMG could help me build a feature that was anyway on my todo list; An external-facing appointment booking system that would let customers directly view the availability of a business and book appointments. The skeleton would be the same with what KPMG wanted with the difference that I would have to make this "portal" a bit more modular so that depending on the business it would allow different types of bookings.

The key take away point for the above is that sometimes it is possible that some customers can help with the development of features that you would do anyway for other types of customers which is another way of saying that customers lead the product.

Things learned during this process:

• Enterprise-level companies move a bit more slowly in deals
• The customers lead the product
• A product can be broken down into parts and you can have customers pay only for parts of the business
• Some customers can help pay for the development of parts of the platform that can also serve the needs of other customers

Most of all have faith in your product and in your ability.