Hey everyone! Does anyone have some great tips regarding how to do proper email unsubscribe management? Been struggling with the following at the startup I work for:
- we have 4-5 lists of "subscribers" between multiple SaaS products that send emails somehow: Intercom, Sendgrid, Mailchimp...
- users unsubscribe from one system, but are still subscribed in others
- when users then receive yet another email through some other system, they're angry - and rightfully so
Any tips on how to keep these in sync? Have you encountered this problem before?
Great question! I am not at your level yet. I only have one list right now (only about 150 subscribers) so I can't say. As for unsubscribe, as a consumer of newsletters, I prefer the most painless process for unsubscribing.