How many options before an AI tool feels too heavy?

Small UX dilemma I keep running into.

In AI tools, it’s tempting to expose lots of controls:
tone, style, format, length, model, etc.

But every option adds friction.

Right now I’m aggressively limiting choices and relying on strong defaults instead. The tool feels lighter but I’m not sure where the breaking point is.

For those who’ve shipped AI features:

• Did users actually ask for more control or did fewer options work better?

• Have you launched features you thought were essential, only to realize they became edge cases after launch?

Curious how others have approached this.