As the title mentions. How much of your total customer lifetime value are you willing to sacrifice for acquiring said customer?
I've found myself wondering this over the past 6-12 months as I continue my customer growth journey.
Some background: I run a bootstrapped SaaS business (https://caniphish.com/) as the solo Founder. My overheads are relatively low with hosting/infrastructure/CRM/collaboration platforms costing approx. $600/month, I don't pay myself a salary and I put all profits straight back into advertising.
As I've expanded functionality, I've noticed conversion rates have slowly gone up but I still find that acquiring customers via paid advertising channels such as Google/LinkedIn/Reddit cost between 100-110% of the total customer lifetime value.
I've put alot of work into SEO which then adds a bit more revenue on organic acquisition.
For those who have read this far - for an early stage bootstrapped startup would you be willing to spend 100% of the customers total lifetime value on acquisition just for growth purposes? Or would you take a step back and re-evaluate?