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How to add simple onboarding & reactivation emails to your users

Sending onboarding & reactivation emails is important. It helps you to stay engaged with your users and keep them on board.

I am using those emails to be sure that people who already signed up for my products (Splitbee, feedback fish) also implement/use it.

By using funnels we found out that a lot of them jumped off before even using it once with real data.

That's why we added reactivation emails using Splitbee.

If someone signs up but doesn't embed the script/widget, for example, we send a mail after 24 hours. We get an extremely high engagement rate and people are answering the mail why they did not do it (yet), which helps us a lot improving.

Want to know how we did it exactly? Spoiler: Using Splitbee Automations.

I've published a blogpost explaining how:
https://splitbee.io/blog/simple-onboarding-emails

on December 2, 2020