How to decide pricing when customers ask for on-premise
We have a B2B SaaS product. We recently rewrote our product in a different backend language and now we started offering on-premise option too. We have started getting customer requests for on-premise installation of our SaaS product.
How does one decide upon the pricing in on-premise option, given following is our pricing page as an example for default hosted option - https://cryptlex.com/pricing
Charge a lot up front. Or put a humongous price point for special assistance when something goes wrong. Depending on the customer it can be a nightmare.
Does the on-premise require you too setup and help maintain or is it more of a give them the install and let them get on with it?
If it is the former then you may want to include X amount of hours services included within the licence cost otherwise can match the hosted prices.