New Shopify merchants may struggle to get visitors to buy products. One option for these merchants is to focus on increasing their CTR.
CTR stands for clickthrough rate. Which is how often people click on an ad, email, or other online content after seeing it.
When people go to a website, they do not want to have to put effort into finding the products. The best products in one image will improve the user experience.
Every addition to the customer’s journey to buy a product is a chance for issues that would prevent a sale.
For example, the customer’s WiFi may go out. Or they may get distracted by a text or call. Reducing the steps of the customer’s journey will lead to more sales.
Time on Site is one of the most important ranking factors for SEO. An increased CTR will lead to a higher Time on Site because people spend more time on your content. Search engines will start to rank a Shopify merchant’s website in search results.
Using the right images and having complementing products will increase AOV.
For example, a store might sell holiday desserts. The store could use an image of a hot chocolate mix, marshmallows, and mugs. Since these products complement each other, a visitor might buy all three.
A Shopify merchant can test the best mix of products together to see which image has a higher CTR or AOV.
For example, our holiday desserts Shopify merchant sells blankets and ugly sweaters. They can change out the original hot chocolate mix, marshmallows, and mugs. Testing the images might lead to a higher CTR.
There are many options to increase CTR. Shoppable Image Hot Spots helps increase CTR by making products more accessible.
The app allows merchants to add links to products on the images.
Making your content interactive will increase the chances of someone clicking the link. Shoppable Image Hot Spots creates more opportunities for customers to buy products.
People are lazy. Allowing them to purchase a product with fewer steps makes it easier for customers. An easier purchase journey decreases the chances that they will get bored and leave.
People desire order. A merchant can manufacture a desire for order by showing products as a set. When the customer goes to purchase a single product of the set, this will create disorder. The customer will buy more products to complete the set.
Curious how store owners handle this: when someone's on your product page mid-purchase and has a question, what's your actual setup? Live chat, WhatsApp, a bot, or nothing at all?
Wondering if response speed in that moment is something that's ever cost a sale.
Hi Alex, Nice breakdown, especially the focus on reducing friction and making products easier to discover.
One thing I’d add from a CRO perspective is that CTR improvements alone don’t always translate into revenue if the intent behind the click isn’t aligned.
I’ve seen cases where CTR goes up (better images, more clickable elements), but conversion rate drops because users click out of curiosity rather than purchase intent.
So I usually think of it as:
CTR = getting attention
CVR = capturing intent
The real leverage is aligning both—clear value prop + strong visual hierarchy + low friction path to purchase.
Also interesting point on shoppable images—I’ve seen those work well when combined with strong product context, but less so when the core offer/message isn’t clear.
Curious—have you seen cases where increasing CTR didn’t improve overall conversion or revenue?
This is a solid breakdown—especially the way you connect CTR not just to ads, but to overall UX and shopping behavior. The point about reducing friction in the buying journey is very real, especially for newer merchants who underestimate how small UX steps impact conversion.
The “shoppable image hot spots” idea also makes sense in the context of modern storefront optimization on platforms like Shopify, where visual-first browsing often performs better than traditional product grids.
I also like the A/B testing angle—this is usually where merchants either unlock real growth or stop experimenting too early.
Prize pool just opened at $0. Your odds are the best right now. If you're working on something new, this could help 👀
$19 entry → idea competition
🏆 Tokyo trip
💰 $500 guaranteed
Round open 👉 tokyolore.com