How To Use Shortcuts During Remote Access

Many system administrators and technical support operators often connect to a user's remote computer to help them solve a problem. There are many popular programs for remote access and I am sure you all know them. But there are not so many services which provide remote access via a browser, and I want to tell you about one of them.

Getscreen.me allows you to connect to your computer remotely without leaving your browser, right from your personal account. Just send a quick link to the user and as soon as he clicks on it — the operator will get access to his computer. Professional sysadmins are trying to solve the user's problem quickly — so it is important for them to make the connection process as convenient and expeditious as possible.

Many technical support operators use keyboard shortcuts in their work. Such as: Win, Esc, Alt+Tab, Ctrl+Shift+Esc and others. This allows you to do your job even faster and help the user in the shortest possible time. But when connecting from the browser, the system keys cannot be intercepted and when they are pressed, there is a reaction on both devices. This is inconvenient and forces you to perform unnecessary actions.

Desktop Dashboard for Windows

Therefore, the developers of Getscreen.me created a desktop dashboard for remote connection in Windows. When you connect from the dashboard, the connection is made within the desktop application, which allows you to intercept the key processing and perform it only on the remote computer - this is the main difference and advantage.

Also, setting up a remote connection via the desktop dashboard allows you to:

• quickly reach for the connection button;
• do not depend on the session in the browser;
• separate work with remote computers into a separate context of open applications.

If you often connect to other users for technical tasks and use hotkeys - try the desktop dashboard from Getscreen.me for remote connection.