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How to work with mobile app reviews to increase an amount of downloads and improve brand reputation

Ratings and reviews have become a decisive factor for the users to install the app. According to the statistics, almost 90% of users read the reviews and check the overall rate of the app before they download it.

Positive ratings and reviews contribute to the app to get top position in search so it is extremely important to give the answer for each review. Of course, you can create the list of answers you use in most cases, but try to make each review individual. This creates the clients’ brand loyalty and shows that you evaluate the feedback.
One should pay attention to the app reviews especially when the application is updated and some crushes inside appeared or the competitors want to mess up your reputation by adding negative reviews for your app.

What to do if you receive negative reviews?
Remember, it is strictly forbidden to delete reviews on the application page on your own. Developers should understand the essence of the complaint, and try to eliminate all problems. Negative reviews with foul language are blocked twice a month, you should only leave a complaint to the service.

What you can do with negative reviews is technically remove them from the list. If you need to get quickly more positive app reviews, this way is for you.

To offset the impact of one negative review, you need to get 10 high-quality positive reviews. For this use our app reputation service https://keyapp.top/?ref=91100.

on November 4, 2022