I accidentally built a powerful feedback collection tool.

Over the past few months, I have been building LogSnag, a simple event tracking tool in public!

Throughout this process, one of my main goals has been to keep the product as dynamic and flexible as possible, as I believe that it should be the user who shapes the product around their workflow instead of the product dictating how it should be used.

So as a result, LogSnag provides certain features out of the box and allows the users to come up with creative use cases, and I always have a lot of fun learning about these.

I just recently learned that some users are using it for collecting product feedback, and in fact, it's a very powerful tool for this use case.

I wrote more about this here:
https://logsnag.com/blog/collect-customer-feedback