I bought a fertilizer product at 9 PM and couldn't figure out how much to use. That experience led me to build a prototype.

Recently I bought a tree and shrub fertilizer. I was standing in my backyard at 9 PM trying to read a tiny label. The support line was closed, and Googled it — different answers, none from the actual label.

Tried YouTube. 1,000+ results. Every video wanted me to subscribe first, loaded with ads, and still didn't answer my specific question.

It made me wonder: why is it still so hard to get the right help after you've already bought a product?

So I built a prototype. Scan the product's QR code, text your question in your own language, and get guidance based on the manufacturer's official instructions. No app. No waiting until the next business day.

I'm now reaching out to manufacturers to validate whether this solves a real business problem.

I'd love honest feedback:
• As a customer, have you ever been in this situation?
• If you work for a manufacturer, would improving the post-purchase experience be valuable enough to invest in?
• What's the biggest reason a company would say "no" to something like this?