Hey,
I built ChurnFast — it connects to Stripe via a read-only API key and starts scoring every customer on a 0–100 churn risk scale.
I kept losing customers without any warning. By the time I noticed the cancellation email, it was too late to do anything. I wanted something that told me before someone left, not after.
It pulls your full billing history automatically — no web-hook setup. Each customer gets a risk score with a breakdown of the signals driving it: login gaps, usage drops, support spikes. You also see the MRR at risk so you know who to contact first.
There's an optional 8KB script tag that adds behavioural data like session activity, feature usage, and rage clicks for deeper scoring.
Docs are at churnfa.st/docs. Would love feedback, especially from anyone who's dealt with silent churn.
Interesting idea. At first it wasn't clear to me where the usage data was coming from, but then I saw that a snippet needs to be added, which makes sense.
I'd be curious if prospects are asking to integrate with existing product analytics platforms. That is probably a huge lift, but I can also see where it would be extremely valuable.