Hey Indie Hackers đź‘‹
A common issue I noticed when founders calculate their customer acquisition cost (CAC) payback is relying on naive math:
The problem? If you acquire a customer for
500/mo ARPA, basic math says you break even in12 months.
But when you factor in real-world economics—75% Gross Margin (hosting, payment fees, support) and 2.5% monthly churn drag—the true breakeven is 18.4 months. That 6-month blind spot can quietly burn through a startup’s runway.
To solve this, I built BestSaaSMetrics (https://bestsaasmetrics.com) — a fast, free, and visual SaaS unit economics modeler.
True Gross-Margin & Churn-Adjusted Payback: Calculates your exact breakeven month accounting for COGS, churn rate decay, and sales cycle latency.
36-Month Cumulative Cash Flow Trajectory: Visualizes the exact month your customer cohort turns cash-flow positive.
8 Vertical Benchmark Presets: Compare your numbers instantly against:
Bootstrapped & Micro-SaaS
Product-Led Growth (PLG)
Enterprise B2B SaaS
Developer Tools & API Infra
FinTech & Payments
HealthTech, EdTech, and SalesTech / CRM
Side-by-Side Scenario Modeling: Test how a 10% ARPA increase compares against a 1% churn reduction on your payback speed.
Zero friction: No email capture, no account creation, no paywall.
Client-side instant calculations: React + dynamic visualization charts for instant feedback.
Focused purely on utility: Designed to give founders and finance leads immediate answers in under 60 seconds.
Check it out at: https://bestsaasmetrics.com
I'd love feedback from fellow founders:
What CAC payback window is your business currently targeting?
Are there other SaaS metrics (e.g. Magic Number, Rule of 40, Net Revenue Retention) you'd like to see added next?