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I built a free CAC Payback & Unit Economics benchmark calculator for SaaS founders (No signup required)

Hey Indie Hackers đź‘‹

A common issue I noticed when founders calculate their customer acquisition cost (CAC) payback is relying on naive math:

The problem? If you acquire a customer for

500/mo ARPA, basic math says you break even in12 months.

But when you factor in real-world economics—75% Gross Margin (hosting, payment fees, support) and 2.5% monthly churn drag—the true breakeven is 18.4 months. That 6-month blind spot can quietly burn through a startup’s runway.

To solve this, I built BestSaaSMetrics (https://bestsaasmetrics.com) — a fast, free, and visual SaaS unit economics modeler.


🛠️ What it does:

  1. True Gross-Margin & Churn-Adjusted Payback: Calculates your exact breakeven month accounting for COGS, churn rate decay, and sales cycle latency.

  2. 36-Month Cumulative Cash Flow Trajectory: Visualizes the exact month your customer cohort turns cash-flow positive.

  3. 8 Vertical Benchmark Presets: Compare your numbers instantly against:

    • Bootstrapped & Micro-SaaS

    • Product-Led Growth (PLG)

    • Enterprise B2B SaaS

    • Developer Tools & API Infra

    • FinTech & Payments

    • HealthTech, EdTech, and SalesTech / CRM

  4. Side-by-Side Scenario Modeling: Test how a 10% ARPA increase compares against a 1% churn reduction on your payback speed.


đź’ˇ Why I built it this way:

  • Zero friction: No email capture, no account creation, no paywall.

  • Client-side instant calculations: React + dynamic visualization charts for instant feedback.

  • Focused purely on utility: Designed to give founders and finance leads immediate answers in under 60 seconds.


đź”— Try it out:

Check it out at: https://bestsaasmetrics.com

I'd love feedback from fellow founders:

  1. What CAC payback window is your business currently targeting?

  2. Are there other SaaS metrics (e.g. Magic Number, Rule of 40, Net Revenue Retention) you'd like to see added next?

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BestSaaSMetrics