SuperPay is the fastest and simplest way to take one-time and recurring payments with zero technical knowledge.
We serve more than 1,000 customers across the spectrum. From powering thousands of recurring payments for the oldest rugby clubs in Ireland to the hottest new no-code products to large enterprise accountancy firms SuperPay has proved to be an extremely robust and flexible platform for payments.
Currently I'm a one-man-band. Support, dev, ops, etc. But when required I occasionally bring in a few experienced consultants/contractors to advise on certain topics and assist in some minor parts of the platform.
But overall it's just me for now. You may be thinking how I run a platform at this scale with just one person, the secret is.... automation, automation, automation! Everything from deployment, testing, support, billing, marketing funnels, engagement funnels, is automated. That lets me focus on the product and when I do speak to customers I'm able to be extremely responsive and offer 10/10 support.
This is what our startup stack looks like:
Backend/frontend - Django
Overall I would describe this tech stack as "boring". I consider that a good thing in this case! By using tried and battle testing frameworks/platforms like Django and Heroku it means that I can spend my time focusing on my customers and building features that they actually want!
I decide on the product roadmap based on the feedback and requests I get from customers on our feedback portal where they can see upcoming features, propose new ones and vote for ones that they like the most. No more guesswork on what to improve or add next. You can find ours over at feedback.superpayit.com.
I highly recommend that you implement a feedback cycle into your own product, I was sceptical at first but after implementing it for more than 3-4 months I'll never go back. Here are some options that I can recommend:
I'm sure you can tell, but this is my first type of post like this. I'll be writing more over the coming months showing how I run things and what I've learnt works for me and what really does not.
Hope you enjoyed it, follow me on Twitter for more - https://twitter.com/@che_sampat