I built an order management tool for custom product makers drowning in DMs and spreadsheets
Hey IH 👋
I make custom tumblers/drinkware and spent way too long managing orders through Instagram DMs, Google Sheets, and my inbox. Proof approvals alone were a nightmare — sending files back and forth, losing track of versions, customers saying "I never approved that."
So I built OrderForge — an order management tool specifically for custom product makers (tumblers, jewelry, woodworking, candles, etc.).
What it does:
Custom intake form that captures everything upfront (specs, personalization, files)
Built-in proof approval workflow — customer gets a link, clicks approve/request changes, no more DM ping-pong
Production tracking dashboard — see every order from "order received" to "shipped"
All in one place instead of juggling 4 different tools
The gap I kept hitting:
Craftybase ($99/mo) is great for inventory/COGS but doesn't do order management or approvals
HoneyBook ($130+/mo) is a CRM but built for photographers/service businesses — overkill and wrong fit
Airtable — I've seen people build this themselves but it's a DIY nightmare with no approval workflow
Nobody seemed to be building an approval-first workflow specifically for makers who do custom work at volume.
Who it's for: Custom product sellers doing 20-200+ orders/month who currently manage orders through DMs, email, or spreadsheets
Where it's at: Early — just launched, looking for feedback from people who've dealt with this workflow pain
Would love to know:
Does the proof approval flow make sense to you?
What's the most painful part of your current order workflow?
Check it out: https://orderforge.polsia.app
