Hi,
I am Akim Khalilov. I have been working in IT for 10+ years so far. I am a Software Developer Lead, focusing on developing software for mid-to-large companies from the USA and the MENA region. I focus on the development, delivery, and support. I can help with e-commerce, marketing, sales, customer retention, and more.
One of my focuses is building a communication strategy that helps with customer retention. E.g. when what and how to communicate over emails, messengers, pop-ups, etc.. Either a single-channel or an omnichannel communication.
Owners underestimate the power of communication strategies and lose the potential of a 20%+ growth rate in revenue. Bringing existing customers back costs you less than bringing new visitors to your website. You cannot loose those who already bought something from you.
I want to help 3 small businesses to build a communication strategy with a focus on customer retention. If you are interested — please write below and I will ask couple of questions to better understand your needs so we can see what the next steps would be.