I launched Pulso Bot — AI customer support for Telegram businesses
The idea came from a simple frustration: business owners who use Telegram to talk to customers have no easy way to automate support. Every solution I found was either too complex, too expensive, or required a developer.
With Pulso, any business owner can set up their own branded support bot in minutes:
- Create a bot via BotFather
- Paste the token into Pulso
- Upload your FAQ
The AI handles questions 24/7 in 8 languages, including voice messages. When it can't answer, it notifies the owner and pauses for human takeover.
No code. No monthly contracts. Pay with Telegram Stars when you need more capacity.
Live at pulso.tools — would love any feedback.
The human takeover handoff is the detail I'd bet most users actually care about — fully autonomous support bots make business owners nervous, but "AI tries first, pings me when stuck" is a much easier sell. Built a different kind of Telegram bot myself (@dunitbot, a checklist tool), and one thing I learned fast is that the Telegram user base is way more international than it looks — supporting 8 languages was probably the right call from day one rather than something to add later. Have you seen any patterns yet in which languages are driving the most signups?
Totally agree on the handoff framing — it's the line between "scary automation" and "smart assistant."
On languages: too early to call patterns, still pre-revenue. But I built 8 in from day one for exactly the reason you described — Telegram skews heavily international and retrofitting it later is painful. Curious whether @dunitbot saw any surprising language distribution?
"Congratulations on the launch of Pulso Bot. The focus on Telegram's ecosystem is strategically sound, as the friction between manual customer support and scalable business operations is a significant barrier for many entrepreneurs.
I find the hybrid approach particularly compelling; the 'human takeover' feature effectively mitigates the common risks associated with fully autonomous AI in customer-facing roles. Furthermore, implementing Telegram Stars as a payment mechanism is a brilliant move for native integration.
From a technical standpoint, how are you managing the latency and accuracy for the voice message processing across your 8 supported languages? This seems like a robust solution for the 'no-code' market.
Best regards,
Tecno Guía Pro Team"