We’re building a social/forum site and app based around sports betting discussion. We envisage most members will be posting short comments about their upcoming bets, and getting feedback from other members.
Question: We’re wondering if we should restrict the content people can post to just text (i.e. no images or video)?
We’ve noticed a number of really healthy forums are doing this (e.g IH), and are wondering if we should also follow this approach. The restriction on content type seems to lead to healthier and deeper conversation. It also looks cleaner. At the same time, we worry some people won’t find the content as engaging.
Any thoughts would be much appreciated!
FYI, you can use markdown and include images.
Love the doggo pic. Always the right move to include doggo pic.
Ah right! Got it, thanks.
Initially, you sure can do that. As the users increase and you engage with in discussions, you will find out yourself if people actually need them or not. Maybe setup a poll for users?
Thanks for the thoughtful response. We will email a few of our customers and get their thoughts!
Let's back up - what is your differentiation with for instance Covers https://www.covers.com/forum/nba-betting-22/nba-champs-103434196 I feel like debating allowing images and video is getting into the weeds.
You are correct, i haven’t provided full context. I’d love to get your thoughts on our broader idea. So here goes: Our key point of difference is that next to every post on our site is the verified past betting performance of the user. The key problem with other forums and social networks for sportsbetting is that users don’t know who they should and shouldn’t listen to due to a lack of transparency of past performance. A lot of users make big unverified claims of profitability. We do this via offering betting tracking within the same app. And we then rank users and track their past performance.
Are you a wrapper around betting sites or they bet with you in a virtual currency or both? Cause if its anything involving virtual currency I think its great. https://www.uclusion.com was at first a virtual currency system for customers to spend on features but then moved to decision making and approval with certainty instead of currency.
However if you are a virtual currency then I think you are approaching this wrongly by looking to much like an ordinary forum. The point should be I can make bets with others on anything your app supports.
If its not a virtual currency and you are a wrapper around betting sites or a betting site / forum combination, even then I think you are leaning too far towards an ordinary forum. I should be able to advertise bets I plan to make and get feedback.
Anyway back to my original point that please let's debate these broad strokes and not very small tweaks that can be made at any time (Uclusion didn't support file uploads for instance and then someone said they needed it so we added it - same for your image support, not a crucial decision).
Do you have people lined up on some platform already? Like reddit, FB, or elsewhere? If you do not, start there and find people first. If you already have some people somewhere you can gauge what is missing in the current platform and fix those with your own custom solution. Without feedback you are pretty much just guessing blindly.
Thanks for the feedback and the reminder to always ask for user feedback. We have a small following on Twitter and Instagram, so will reach out to them. We are basically trying to ‘unbundle’ sports betting twitter and r/sportsbetting. Most posts (60% or so) on those platforms are short, and detail upcoming betting picks in text. But some are longer, and include images and video.
This is great. You definitely have some angles you can play there for example, going from a community that is distributed around various social media platforms to a dedicated, own community. Out of those 3, reddit is the closest to a discussion forum so I would especially analyze that one and see what it does well and what features are lacking that you could add in your solution. You can also observe the past behavior and see at what frequency people are posting pictures/video to determine how essential those are to the discussion: do people interact significantly more when there are pics/video or not really.
Thanks again! Will do a deep dive
you should do what your community and members want... what do they want?
Thanks. We will have to ask them!
I'll provide an argument for images, if only because the thread seems mostly in favor of text-only. The medium is the message. Images, which in your case could include screenshots of betting spreadsheets and outcomes, infographics (either OC or third party), and memes (building a community vocabulary around shared interests) could bring high-effort content to your platform that people perceive as valuable. However, low-quality spam posts, unrelated images, and more could pop up. The question is, how do you incentivize posting great images that are perceived as high-value content? Some options:
Thanks for the super well thought out response. This community is amazing! This has given us some great food for thought
I run a pure text based problem validation platform, where even the submissions are only text - https://needgap.com which is gaining enough traction to achieve my goals.
I also run other text based websites (which aren't forums) like my startup coaching website - https://hitstartup.com(It has occasional image posts, but with complete transcription) & curated list of startup tools - https://startuptoolchain.com.
My suggestion from the experience would be, if your target audience are no-frills, no-BS, not addicted to limited attention content, bibliophiles, cautious about where they put their time; then a text only forum can work out great and also be capital efficient. Case in point.
But if your audience spend much of their time on TikTok, Instragram; then text based forum is the last thing they will use.
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Personally I prefer text only, at least for the comments. Make sure you protect yourself against script injection!
Thanks for the reminder re: script reference!
I think that will be a good idea to get you started. I had a conversation with few people regarding the same topic and the overwhelming feeling was that these type of sites that allows only text are very useful and popular for people who want to have a serious conversation about any particular thing (sports and results, in your case).
However. it would not be sufficient for me to come to any judgement on the basis of a few comments. so, you should probably start asking for feedback on this topic once you have setup the forum.
Thanks for the feedback! I think asking for user feedback and iterating seems to be the consistent advice when making product decisions. We will def do this.