I’m building a fractional CSM (Customer Success Management) platform for Indie Hackers (Looking for our first partners!)
Hey folks,
I recently found out I’m expecting a baby this year! 🍼
That news instantly made me realize the corporate 9-to-5 grind wasn't the parenting journey I wanted. So, I’m back to my roots, building in public, and solving a pain point I know all too well.
As founders, we love building, but we dread the endless support tickets and churn management. With my background in Account Management and Customer Success, I’m launching a platform to let you outsource your CS at a fraction of the cost.
I am looking for 5 startups to partner with for the rest of 2026.
The Deal:
Speed: We guarantee placement of a qualified, vetted CSM within 2 weeks (no tedious hiring cycles for you).
Cost: Just $1,250 USD/month per CSM hire.
Peace of Mind: You get back to coding or building; we keep your customers happy and renewing.
If you’re ready to get out of the support inbox and scale your retention, drop a comment below . Let’s build together! 🚀
Strong offer, and congrats on the baby news.
The thing I’d be careful with is that “fractional CSM” may sound useful, but it still asks indie founders to translate the pain themselves.
For the first 5 partners, the real decision is probably not just who needs support help. It is which founder feels customer success is already costing them revenue, renewals, or focus right now.
I wouldn’t solve that loosely in the thread because the first-partner angle changes the pitch, proof, and outreach path.
If you’re open to it, share your email and I’ll put the tighter first-partner acquisition angle together properly.
This is solid advice Aryan and thank you!. Totally open to refining this and learning from you. You can always catch me at [email protected].
Sent you a note by email. I think the first-partner decision is more important than the outreach volume at this stage.