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I Made a Rookie Mistake That’s Now Costing $3,000 to Fix!

Hey Indie Hackers,

So here’s the gist: I made a rookie mistake when we launched Trameter, and I’m here to own up to it (and hopefully redeem myself). Also, let me know what you really think about the fix?

We built Trameter for people who hate travel planning—I wrote all about it here. Our launch went well on Product Hunt and other platforms. Things were looking great until we realized a small (okay, huge) issue: we forgot to prompt users to turn on notifications in the app. 🤦🏽‍♂️

It would’ve been fine if we required sign-ups before people explored the app. But nope, we’ve always been big on a no-friction experience, so we let users explore without signing up. We wanted them to experience the magic of Trameter first. Cool for them, not so cool for us, because now we have no way of reaching all the users who checked out the app during our Product Hunt, Indie Hackers, Reddit, and Hacker News launches but never signed up or turned on notifications.

Yup, classic rookie mistake. 🙃

Now, I’m fixing that—admittedly, in a somewhat expensive way—but I was able to convince my team that it’s worth it.

To re-engage those users and get them to turn on notifications, we’re running a World Smile Day promotion on October 4th, giving 3 lucky users $1,000 each towards their next trip. Yaaay them!

But Why $1,000?
Because that’s probably what it’ll take to get those sweet, sweet notification permissions turned on. And hey, it’s World Smile Day, so we decided to put our very non-existent marketing budget on spreading some smiles!

The Honest Truth
This promotion is my way of fixing the mistake and getting users back into the app to do just one thing: turn on notifications. Not asking for too much, right? Well, hopefully not.

But in all seriousness, notifications are key for any app’s re-engagement strategy, and we dropped the ball on that. Now I’m trying to make it right. If you’re a fellow builder, you’ve probably been there—making a well-intentioned decision that backfires down the road.

So, What’s our Plan for Redemption?
On October 4th, anyone who opens Trameter, signs up, and turns on notifications gets entered for a chance to win $1,000 towards their next trip. Yup, it’s that simple.

It’s an expensive lesson, but one I think is worth the cost. I’m hoping it’ll bring some fun (and a few smiles) to our users while helping us reconnect with the people we missed during the initial launch.

Why am I Sharing all This?
Because I believe in being transparent with my community. I love the feedback I get from Indie Hackers, and I wanted to share my journey—mistakes and all—because that’s part of the process.

So, if you’re building something similar, here’s a little lesson: Don’t forget to ask users to turn on notifications! 😂

If you’re curious about the app or just want a shot at that $1,000, here’s the link to Trameter. Take it for a spin, and if you feel like it, drop your feedback—I’m all ears (and clearly in need of it).

I’ll be in the comments, ready for feedback, and maybe some stories about your own rookie mistakes!

TL;DR: I launched a travel app, forgot to ask users to turn on notifications, and now I’m giving away $1,000 to bring them back. Lesson learned!

on September 30, 2024
  1. 1

    Wow...Now that's some lesson learned indeed. Goes to show that even the most perfect plans have a glitch. But $1000 to get me to smile...geez, I'm in love!

    1. 1

      Haha, right?! 😄 Even when you plan things down to the wire, there’s always something that slips through the cracks. But hey, if $1,000 can turn things around and put a smile on your face, then it’s all worth it! Thanks for the love—excited to see you in the app on October 4th! 🙌

  2. 1

    Lol... this is both funny and educative. First, a dope app you've got there. Secondly, I don't think it's anything to be sad about. I don't even think it's an expensive lesson - there's logic behind your decision and for what it's worth, I still think it was the best idea - opening it up to exploration.

    The only thing here was that you didn't consider the early downside. I say early because after then, it does pick up.

    As for the cash, I think it's a fine promotion. For a young app, that's some cool cash to spend. Above all, what matters isn't the notifications being turned on - but if you know what each it is worth to you and your team. Not knowing this will be mistake number 2.

    Rooting for you and totally going to download this app - got to throw my hat in the ring cos boy do I need a trip, especially a free one 🤣

    1. 1

      I appreciate the thoughtful breakdown—and you’re spot on. Opening it up for exploration was definitely the right move for the user experience, but yeah, we missed the early downside of not locking in re-engagement with notifications.

      And you nailed it about understanding the value of those notifications, definitely wouldn’t want to make mistake number 2!

      Glad you’re throwing your hat in the ring—fingers crossed for that free trip! And thanks for rooting for us! 🙌

  3. 1

    Awesome! Time to turn on notifications for a good reason 😂👍🏽

    1. 1

      Exactly! If there’s ever been a good reason to turn on notifications, this is it! Happy to have you onboard—can’t wait to see where Trameter takes you. Let’s get that $1,000 rolling! 😄