Have you ever felt upset after creating a great product?
Watching users leave is disheartening because they didn’t understand how to use it.
It’s painful, right?
All that effort is only for users to churn or flood your support team with the same questions over and over.
That’s exactly what happened to me. I’m Luigi, co-founder of Orango AI.
When I was a startup's founding engineer, we had a great product, but users kept getting stuck.
No matter how many help docs or tutorials we created, people were confused.
Support tickets piled up with questions like, “How do I set this up?” or “Where do I start?”
We realized the tools out there weren’t cutting it.
Product tours? Users skipped them.
Chatbots? They just spit out long texts no one wanted to read.
Human support? Too slow and costly to scale.
So we built Orango AI—an AI assistant that helps your users like a real expert would.
Here’s how it works:
When a user gets stuck, Orango doesn’t just tell them what to do—it shows them.
It moves a virtual cursor to guide users step by step through tasks, explaining everything as it goes.
It adapts to the user’s needs, whether they’re beginners or pros.
With Orango AI, your users feel confident from day one.
Hi Luigi,
Your story resonates with a lot of people, especially in the early stages of building a product. I totally understand the frustration of seeing users leave because they’re not able to navigate the product properly. Orango AI sounds like a game-changer by offering real-time, interactive guidance that adapts to users' needs. It’s a brilliant solution to improve user onboarding and reduce support tickets. I love how it combines the power of AI with a personalized, hands-on approach—something that traditional tutorials and chatbots just can't do. Wishing you continued success with Orango AI!
Experience seamless customer service with my AI agent! It improves user engagement and satisfaction by guiding users seamlessly through your product. It simplifies navigation and enhances the user experience by providing instant responses and personalized assistance. The innovative AI solution will make your product more user-friendly and smarter.
Your solution, Orango AI, sounds really promising. The "show, don't tell" approach with the virtual cursor is intriguing. A few questions:
Integration: How easy is it to integrate Orango AI into an existing product? Is it a code-heavy process, or more of a plug-and-play solution?
Customization: Can the guidance be tailored to specific user segments or roles? (e.g., showing different workflows to admins vs. regular users)
Analytics: Does Orango AI provide any data on where users are getting stuck most often? This could be incredibly valuable for identifying areas of the product that need improvement.
Pricing: Can you share a general idea of the pricing structure?
I watched the demo again, and I think I get it better now. It attaches a little "guide" message box to the user's cursor, giving step-by-step instructions—pretty cool!
I watched the demo again, and I think I understand more. It attaches a "guide" message box to the user's cursor, giving instructions on how to complete the step.
Thanks for adding a Bootstrap plan so we can try it out for free!