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I raised my prices by 70%. It was a huge mistake.

Last year I made a mistake when I raised the price for Indie Worldwide membership from $29 to $49 for new members.

That was a 70% increase and it took membership out of the reach of too many great founders.

​At the time, I calculated the price change would be worthwhile as long as new signups and churn went up less than 70%.

Boy, was I wrong. Growth almost immediately stagnated.

I didn't want to walk back the change because I thought it was just a marketing issue. More content -> more eyeballs -> more signups even at a higher price, right?

Well, no. Wrong.

It turns out $49 was too high for prospective members to feel confident trying out the community and too expensive to keep if they had some slow months.

Signups went down. Churn went up. I should have reversed course after the first month, but I stubbornly pushed on...for a full year.

Big yikes.

I made a third mistake last month when I got rid of the monthly option entirely.

I wanted to encourage annual and lifetime memberships, which give members the chance to actually see the full benefits of the community.

Well, that was a mistake too.

Despite adding a 3-month long no-questions-asked refund period we had the same number of annual signups as before and lost out on new monthly memberships.

(Even worse, I accidentally turned off payments even for existing members, losing over $1k in the process.)

Cut to today and I'm finally walking things back:

• Monthly membership is $29 a month again for all new members.
• Anyone who was paying $49/month will now pay $29/month.
• The annual price is now $290.
• Lifetime is $590.
• We're keeping the 3-month long money-back guarantee.
• PPP is available for indie founders in developing economies (reach out if that's you).

So, how's it going?

Well, I rolled these changes out silently a couple of weeks ago to test. And would you look at that--signups are already increasing.

It's too early to talk about churn, but I think our now-daily meetup cadence will be helping a lot there as well. (Have you joined daily standups yet?)

The community is growing again in a way it hasn't in nearly a year.

I'm getting a ton of great energy from the daily standup, seeing everyone's daily updates, and seeing how quick you all are at jumping to help each other out.

I spend every day thinking about how to make this community more valuable, attract great people, and help founders build great businesses online.

This is just the beginning.

on October 23, 2023
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    I see a lot of founders sharing their successes and a lot of crickets when things go wrong. So I decided to share a write-up of the biggest mistake I made in the last year and what I'm doing to fix it.

    I think if I had changed nothing I would now be at over $10K MRR in membership dues, but instead, I'm all way back down to $2k, half of where I started a year ago.

    Hopefully you can learn from my mistake and act on market feedback much more quickly than I did.