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Idea: Change management system

The company where I work has this little in-house tool where people can submit change requests and wait for the managers/decision makers to approve them before proceeding. For me it's basically "Approval as a Service"

My idea is to recreate this as a SaaS where people can ask for approval from their team for the critical changes they're making (e.g. prod deployment, network changes, etc). One nice feature I can think right now is automatically call external webhook when all the reviewers has approved the change (e.g. for proceeding the automatic deployment)

I have not found other similar service that makes me wonder if there's any demands in this kind of tool. The closest thing maybe using JIRA ticket flow as approval process.

What do you think? Any idea how to validate this idea?

on August 16, 2020
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    I don't have an opinion about your idea but I wanted to point out that what you're describing sounds like something that you could achieve with Service Now. Service Now sucks from a user experience perspective but I know that quite a lot of companies use it :)

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      Thanks for pointing me to ServiceNow!

      I have skimmed through their docs and seems Approval Flow is only a small part of their enterprise-ish big solution. I might still have chance at focusing on that specific need 🤔