Idea validation for my new startup
Hi Awesome Folks,
I am working on a logging platform called https://loggie.io
While developing I get many questions like do small startups really need this kind of platform? As I am working in a big company and we use kibana which is much complex in features.
And I wanted something to be more simple to use for small startups.
Do you guys really use any logging platform for your startups?
Tough space. I've been a buyer in the space for a few years. Here are the primary things that came to mind (as a buyer).
Is the service reputable? can I trust my log data with them?
It's possible logs entries could have sensitive data. Ideally, it won't, but let's say an exception happens and the users email is logged? Can I trust the service with my log data?
Will the service handle load and bursts?
I have to trust that it'll handle high burst/load scenarios.
Is there a nice interface to query the log file? Select a date range, sort it etc.. ?
Most services have decent User interfaces for this.
How easy is it to integrate?
self-explanatory
Over the last several years, I've used Google StackDriver, AWS CloudWatch Logs, DataDog, and Elastic Search to handle various logging scenarios for my projects. These are all obviously very mature/stable products.
In your pricing, the limits seem pretty small for what I'd expect from logging. Also, I wasn't sure what "bucket meant in your context". Is this a s3 bucket? If so, who's incurring the cost of the bucket?
Overall, It's a tough space, but I think there is a market here. As previous poster mentioned, typically companies have to reach a certain scale to start caring about this. However, if you can show value to logging, even at early stages (with the free tier), you might be able to get some traction... but I don't know how many companies at the small stage are actively looking.
With few users, something like an outage doesn't really have large ramifications. As startups get bigger and have more customers, an outage becomes a larger and larger problem that costs more and more money. If a company has big enough issues, they likely have big enough pockets to address them. Logging just isn't that big of a thing for startups, because the problems logging solves just don't matter in comparison to other problems. Logging is a "big boy" problem.
To make money off of startups you have to have extremely tangible, measurable and immediate benefits. Such as "buy my product, and see your signup rate 10x." Anything short of this in my mind doesn't sell to startups.