If something is wrong in page, how are users giving you feedback?

I signed up for wealthsimple account and their signup flow was erroring out.I got frustrated and moved to the competitor immediately. I wish they had some kind of feedback system so that users can complain.

if you see something wrong in the page would you complain to the owner about it?

I often see all the SAAS products have some kind of contact us page or chat icon. But it is not private friendly.

Contact us page

• moves us away from the problem we want to report.
• asks for email (though it is always okay to fake it)

chat:

• asks us for email ( and sometimes my whole astrology)
• too many clicks to send feedback.

How are you guys/girls getting feedback for things in your page quickly?

if something is broken, how are the users telling it to you?