Iframe vs widget AI assistant. How to double users interactions

Most modern websites are integrating AI assistants to help with growth and customer support.

We conducted an experiment on our website and managed to double user interactions by adding an iframe AI assistant, on top of the classic widget 🚀

Sharing Some Numbers 📊 Our iframe chatbot gets twice the interactions of the widget: 66% vs 34% 😯

Apparently, users prefer to interact with an AI assistant if it's already open on the webpage instead of clicking on the widget bubble—that, to be honest, recalls the terrible experiences we used to have with the old, non-AI chatbots...

Have a look at it yourself here at our FAQ landing page: https://www.galiai.com/faq-ai-chatbot

Have you ever tried an iframe AI assistant?