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I'm building an AI agent for aesthetic clinics. Here's what I learned from validations calls

I've been trying to solve a problem I kept hearing about: aesthetic clinics losing leads because nobody answers WhatsApp fast enough.

After a few calls with clinic owners in Barcelona, here's what I found:

  • Every single clinic gets leads via Instagram Ads → WhatsApp
  • Most messages go unanswered for hours (some until end of day)
  • Follow-up is 100% manual — some clinics have 4 people working leads with zero system
  • The current software is generic salon tools, not built for aesthetics

The real insight: the objection isn't the product. It's the owner who doesn't want another subscription. So the pitch has to be pure ROI — how much are you losing today without this?

Building Venu to fix this: an AI agent on WhatsApp that qualifies leads, books appointments, and reactivates inactive clients. Automatically.

Just deployed the MVP. Looking for feedback from anyone who's sold to clinics or built in the health/beauty space.

What's the hardest part of selling to small clinic owners in your experience?

on May 8, 2026
  1. 1

    Selling to small clinic owners definitely sounds like a tough nut to crack. I actually know a few founders selling to small clinics who'd probably be happy to answer your questions, I could ask them for you.

    1. 1

      That would be genuinely useful, selling to clinic owners is the hardest part of this. If they're open to a quick chat, I'd love an intro. Happy to return the favor however I can.

      1. 1

        I'm part of a community called "replyz" where people genuinely help each other out, and I think you'll find the right people there. You can post your question, specify who you'd like answers from, and get detailed responses from members with relevant experience. The only ask is that everyone contributes back by helping others too. Let me know if you want to know more!

  2. 1

    Venu is clear, but it may be too soft for where this can go.

    You’re not really building “AI for clinics.”
    You’re building revenue recovery for aesthetic clinics where missed WhatsApp replies become lost bookings.

    That is a more premium, trust-heavy category than the name currently signals.

    For this market, the brand needs to feel polished, beauty-adjacent, and credible enough for clinic owners.

    Auryxa.com or Lyriso.com would fit this much better.

    Auryxa for premium aesthetic clinics.
    Lyriso if you want it to feel more health/wellness-led.

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