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28 Comments

I'm building my product in public for 1 day and already got 1 sign up

I got my first potential customer in 1 day! I was really inspired but then I opened the waitlist... Expectation/reality

waitlist

So I decided to share my story on Indiehackers and got +4 new submissions! Great start. But I still don't understand how to get another 4, or even 100.

I'm building a super simple Canva. How do I get new customers for my product? Please share your experience in the comments.

posted to Icon for group Building in Public
Building in Public
on March 10, 2023
  1. 5

    Hey Lera! Congrats on the achievement!

    I'd recommend first sharing you idea where you think your target user will be.

    If you're making canva than anyplace with designers or people who create social/web graphics would probably help your marketing efforts.

    While you wait for the results from that first outreach campaign you can setup a simple landing page with https://carrd.co/ then share to the locations that worked best to capture new people.

    After that I'd recommend trying to breakdown 50-100 places to post to get your first 100 signups (could be locations like Reddit, Polywork, etc).

    As you get the signups the important thing is to track where people are coming from so you know which channels to market in in the future (this can be done via link tracking, web analytics, or a simple question on the form).

    Once you get 25-100 signups you'll start noticing the channels that work better than others (the best channels will become more apparent as you work on your idea).

    Hope this helps!

    1. 3

      I support this response, because sharing the end-to-end business development with the current/future users adds the sense of 'have sometihing in common'! (like when you follow a YouTube channel in early stage and growth consistently)

    2. 1

      Hey, thanks a lot for the detailed advice!

      Here I described my idea: https://www.indiehackers.com/post/im-building-a-super-simple-tool-for-creating-social-media-graphics-6c4115eb87

      To be honest, I haven’t talked about the product anywhere yet, except for Indiehackers, from which I received 19 unique visits in a day. This confirms your words that I need to talk about the concept everywhere. I will definitely test other platforms!

      And again, thank you for your support!

  2. 4

    Well done. I built mine in public in 5 minutes and already IPO'd, we should start a VC fund together ;-)

    The other advice here (nods to @vintually) is really spot on

    Like Sinatra said, start spreading the word

    1. 4

      I built mine in public in 5 minutes and already IPO'd

      publish your playbook please 😏

    2. 2

      Thanks glad its helpful! :)

    3. 2

      Haha, the best VC is coming!

      Yeah, I'm already trying to follow @vintually advice, and will share in public my progress! 🏃‍♀️

  3. 4

    Hey Lera, except you have a popular influencer that's readily available to promote your product daily or a huge marketing budget, the only way to start getting traffic and signups is through organic outreach. Connect with a group of people that have the problem your product is solving or may need your product and try to understand your target audience, then you can leverage that to create a marketing strategy to reach more audience. I'm also currently building a waitlist for my team productivity SaaS (https://refro.space) and this has been working for me so far, I hope you find it helpful.

    1. 2

      Hey,

      I'm already collecting emails via the waitlist, so you read my thoughts! :) And yes, connecting with the target audience is a must. Will try it!

      Thank you!

  4. 4

    Hey Lera,

    Building in public is going to get you a few customers but the main issue you're going to come across is that the vast majority of your target audience is not actively looking to buy the solution you are selling.

    Note that this isn't specific to your product or market, it's the case for any product and any market - the number of "active buyers" is small.

    Take an email marketing company for example. At any given moment, only a tiny percentage of those it can sell to are actively looking to buy a new email marketing solution.

    This wouldn't be so bad if active buyers were easy to find, but they're not!

    Virtually all of your marketing efforts are going to be reaching those who aren't looking to buy right now.

    So, you need to find some way of selling your solution to those in your target market that aren't actively looking to buy your solution right now.

    Of course you can't do this by pitching them your product (cos they'll just ignore it - they're not looking to buy right now).

    One way of doing this via "content marketing".

    Creating valuable and educational content keeps your business and brand in front of these prospects until the day they are ready to buy.

    However, in my nearly two decades worth of experience creating, marketing & selling this isn't the best way of doing this.

    Instead, I advocate an entirely new approach - you can check this out (completely for free) on this website: www.thebluntmethod.com

    Hope that helps

    Best

    Chris

    1. 2

      Absolutely agree with you!
      Nobody wants to buy, especially a new unknown product without enough real users reviews (and it's a vicious circle)

      I will definitely check out your approach! Thank you

  5. 2

    I'm running into the same challenge! Getting 10+ signups but they have yet to respond to my emails for an initial call. I suspect that getting signups on indiehackers or reddit might not be the target audience. Though I'm still tempted to share my products on those places to get some initial traction 😅

    1. 1

      What places are you considering to promote your product?

      Finding clients, and communicating with them is a real challenge! If we can handle it, then I believe that everything will definitely work out!

  6. 2

    Start with messaging your potential customers, ideally having a call with them. Ask them what they are using now, and which problems they have. There's a chance that they don't need a super simple Canva because the main idea of Canva is that it's as simple as it can be. There's also a chance that they need a super simple Canva but with a killer feature that Canva doesn't have.

    So, read a book on cold outreach and start reaching out. Not only you'll find your first users, but you'll also learn what they need, and you'll be able to write your copy according to their real needs (vs what you think they need).

    If you see that there's no real demand for your idea, it's either you misunderstood your audience (then find other people and talk to them again) or you should abandon it and start working on your next idea. Ideally, you should build something only after you find someone who would say "I would pay for this, how do I get started?"

    1. 1

      Great advice, thank you!

      While the product is in the pipeline, this is the perfect time to make it the best it can be for potential customers. So yes, understanding the target audience is a must!

      1. 1

        Thanks!
        I'm building a Twitter cold DM tool BTW and looking for (paid) beta users.

  7. 2

    💯 keep building and getting better every day

    1. 2

      Thanks! Will do my best

  8. 1

    Hi @lerakuntsevich

    What are you building? Got a website URL?

    Once you know what you are doing, https://skilledup.life could be an option to build a marketing and user acquisition team.

  9. 1

    Congrats on your launch! I would consider launching on product hunt as well. Here's how we did with Evoke: https://www.producthunt.com/posts/evoke-2#evoke-2

    Also, since it's like Canva, have you considered building AI image generation features into it? Think it would help you stand out in this burgeoning market.

    The product we built, Evoke, greatly helps with that.

    Would also love to connect on twitter: https://twitter.com/TheRealEtch

  10. 1

    Not gonna lie mmntm build is well designed but maybe come across honest next time on what you’re really trying to build/market and you might find actual users

    1. 1

      What exactly was dishonest on my part? There are several products inside mmntm, one of which I’m describing here as a separate tool. They are closely related, as each of these products makes life easier :)

      Also, https://mmntm.build/ was designed by me ;)

      And thank you for the feedback!

      1. 1

        Hah! So you do agree Momentum is what you’re here to “market”… so you do agree with tricks you’re trying to play here about what you really want 🤥

        But here is the thing (and I have a masters in UX design to know this); a well designed product means absolutely nothing as long as it doesn’t solve a real world problem.

        Momentum might not gain any momentum if you keep relying on “your” designs without identifying a market for it first.

        I’ve been building in public since the last 2 years on Discord. I have a backlog, things that are in ongoing development, announcement, feedback, reports ALL visible to everyone who wants to see it on Discord. Matter of fact, Discord bot development API is simple to such an extreme a a child can automate processes using it. I have my dev and error logs, bug reports collection, waiting list, feedback all automated to a point I don’t even need to “run” anything.

        So given you’re oblivious of what Discord is or can do and you have built a product that you’re now trying to “secretly” market… unfortunately I don’t believe it can go far in the actual “dev” community who do their research before buying a product (especially on the available options like the simplicity of Discord bots API)

        Now if you’re trying to sell to non technical founders then that is a different story but know that they don’t usually hangout on indie hackers. This is a “hackers” community for a reason. Second, non technical founders don’t go very far when building a technical product and I don’t personally believe (at all) in a no code tech project BS that people are trying to sell these days (sorry to say).

        1. 1

          If my URL was creator.weblow.io - would that mean I'm a Webflow marketer trying to sell it?

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