I have been researching chat platforms. From the outside, it looks like a super crowded space, but the pricing on intercom is built for enterprises.
I'm wondering if there are enough takers for an intercom alternative. Of course, it would have a lot of limited features initially and therefore would be offering a lifetime deal to early adopters.
Also wondering, as a strategy, is it possible to replicate parts of a billion $ enterprise into a profitable micro-SaaS.
Would love to hear your thoughts before building anything!