Intro to Peridot
The most valuable thing in research is face to face time with your customers. Everything after that is an artifact AI can produce in minutes.
That's the bet behind Peridot. We don't automate the conversation, we automate everything around it. No synthetic users. No AI-moderated interviews. You talk to your customers, and we turn what they said into a searchable, modifiable feedback repository your whole team can use.
Curious whether you've found the bottleneck is actually documenting conversations or making decisions from them afterward.
We've found the bottleneck to be more on documenting the conversations. AI is pretty good at creating outputs (presentations, highlight reels, etc).
Interesting.
Do you think that's because documentation is genuinely the harder problem, or because teams feel the pain of missing documentation sooner than they feel the pain of drawing the wrong conclusion from it?