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Is it too crazy an idea, finding customers without ads?

Some background my target market is pretty niche, and consists of privacy and security conscious individuals, so even if I bought ads, chances are they have a slew of ad blockers, and I won't reach them. So while I am not 100% opposed to ads and will likely test it in future, I also want to see how far I can go avoiding it.

Here's what I have planned, but I would love to get more ideas!

My first step would be to get feedback from privacy and security subreddits. I believe that there is a growing interest in the ways that we are storing our data, and I am hoping to find my first dozen customers.

I will spend some time tweaking my website and product based on the feedback, and my next step would be to post to Product Hunt. On PH, I will still be looking to understand my customers, but hopefully with a more empirical approach. I am also aware that I might not get the kind of numbers to support such an approach, but at the very least I hope to understand what doesn't work.

My next step would be to reach out security researchers and privacy advocates, who already have a following. I am working out what the pitch is, but the idea is not to hard sell the product but the broader goal. The unique aspects of what I am doing is that I can keep my customers' data secure, and their identity anonymous, even while providing them with a subscription based service. In a way, my product is more of a proof-of-concept of the broader idea and techniques that we can safeguard customers' data and privacy while making money in a regular commercial setup.

You can read about some of the steps I am taking on privacy on my (very new) blog here:
https://blog.mailyard.io/mailyard-goes-the-extra-mile-for-privacy/

With the experts, I will see on a case-by-case basis, what sort of collaboration can be done, but I do hope to get the word out in the right way.

My last idea (for now, heh) is to attend cybersecurity meetups in my local area, and subsequently around the world, and to talk to experts in the field. I am somewhat new to the world of cybersecurity and privacy, so I am looking to expand my network, but I will also be scouting for speaking gigs, or exhibition opportunities (though I am on a shoestring budget).

What do you guys think?

on November 14, 2019
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    Hey Jaryl, as you have mentioned. Security-conscious users are certainly a growing niche community around the web. At this early stage, I think you should be able to reach them through various forums and build a conversation. Users in a small community usually like to help others and spread the word about a good product/service.

    Maybe you can participate in meetups, follow users on twitter who take privacy seriously etc.

    Look into how DuckDuckGo grew their company, they went up against Google and are pretty successful till date.

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      Thanks @Nakkeeran, I am finding it hard to inject myself in the conversation because I think I don't speak the same lingo, but I think that can only get better. I just registered for a couple of groups on Meetup and I'm looking through profiles on Twitter, thanks for the tips!

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    I'm an instructor at a cybersecurity accelerator (https://www.mach37.com/) in the Washington DC area. We have a structured curriculum for startups and founders looking to launch a security company using the lean startup techniques. I'd be happy to chat more about your specific business, or connect you with other companies that went through the program to see how they went about user acquisition.

    Validation and user acquisition are obviously a big part of building a startup, so there may be some value in connecting with other cyber-adjacent founders to chat about the path they took, what worked, what didn't, etc.

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      Thanks for the reply Andrew, I am indeed struggling with staying lean in a security startup. In fact, I suspect I may be going about it in a very roundabout way. I'll hit you up on Twitter!

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        I'm not very active on Twitter. I forgot I had one until you mentioned it! Feel free to connect with me on LinkedIn (linkedin.com/in/andrewgassen) or email me directly (andrewgassen@gmail.com)

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    the thing about ads is its about having proper metrics and keeping track of the conversion rate. Analyze what your income is not on average at steady state. Identify your target users. Find a way to do target ads at them. Monitor deviations in your sales per $ invested in ads. Experiment different things and you can see what works and what doesn't.

    I think facebook has the highest conversion rate for ads atm... next is youtube, but I think for that its way too expensive unless your huge and got cash.

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      Thanks for the reply, I do have experience with Google and Facebook Ads. In this case however, most of my target users would be early adopters of security and privacy solutions, and they likely will have uBlock, Privacy Badger, and all sorts of similar tech installed. And the thing is, if they don't have these installed, then they will likely not be the best candidates to be my early evangelists. I'll definitely do ads when I need to scale.

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    It is not crazy, I do believe paid channels are not for everyone. Be creative. Build a flywheel.