Is this the best way to teach your users?

Hey hackers,

This post is to plug my app as a better alternative, but I'd also love to hear your honest thoughts. I might be biased in some cases.

There are some key problems with how we create knowledge resources for users in general.

Why feature guides, articles, and tutorials don't work.

1. More than 50% of users skip optional feature guides.
2. Most users don't fully read help articles and videos unless they are invested in finding a solution.
3. Most users forget what they've learned from guides, and there isn't a way to bring them back up.
4. Lots of users quit in silence if they don't get what they need from your app.

The root issue is that users have low patience and want to get to the point.

A better alternative - Searchegg.io

It's a search bar/command shell for your app, that lets your users search for shortcut commands, guides, and help articles.

You can either teach users how to complete a task or do it for them. eg. teach a user how to

Why is it better than traditional guides & tutorials?

1. Commands are straight to the point and don't test the patience of users.
2. Users can learn without leaving the context of what they are doing
3. Commands and guides are way faster to create. (all guides and most commands are created without code)
4. Users can learn what they want to learn when they want to learn it. (the biggest reason for skipping guides is the immediate irrelevancy)

You can try it out at https://searchegg.io