I've been asking founders the same question all week. The answers surprised me.

As part of my pre-launch grind for ReleaseLog, I've been having real conversations with founders across IH about one specific thing: how do you communicate with your users after you launch?

I asked roughly 50 founders some version of this question. Here's what I heard.

Most founders don't have a system. They have good intentions. "I post updates when I remember to." "I have a Slack channel but nobody checks it." "I send emails occasionally but I don't know who reads them." These weren't bad founders. They were busy founders who treated user communication as something to get around to rather than something that drives retention.
The ones who do it well share one thing in common. They close the loop. A user submits feedback, the founder acts on it, the user finds out. That single cycle. Feedback in, update out, user notified, is what separates the products that feel alive from the ones that feel abandoned. It doesn't take much. It just has to happen consistently.

The question nobody could answer confidently. "Have you ever lost a user because they didn't know about a feature that would have solved their problem?"

Almost every founder said probably. None of them could point to a specific example because they'd never had visibility into it. That's the silence problem. You can't fix what you can't see. ReleaseLog exists for exactly this changelog, roadmap, and feature requests in one place, so your users always know what changed, what's coming, and that their feedback is being heard. tryreleaselog.com If you're a founder who's been meaning to get this right I'd genuinely love to talk. Not to pitch you. To understand whether ReleaseLog actually solves your version of the problem.