I've built a free and super straightforward customer support tool for solopreneurs
My story began not so long ago when Wix decided to increase my subscription by 64%, which made me flip the table on them and rebuild my site (a full "event log" can be found on my Twitter). Anyway, the only thing missing was a good, dignified, and simple way to manage my customers. Everything out there was either too expensive, too basic, or too complex. I wanted something I could proudly use in my products, so I built it. As I was building it, I wondered why not scale it up and allow any solopreneur like me to use it as well?
That's how SupportRetriever (beta) was born. I'm really happy with it and want you to get it and tell me what you think, what’s missing, and of course, use it if it's suitable for your needs :)
(Curious about my full story with Wix? read it here)
great initiative man
solving your own problems, the ones you care about the most... those turn out to be the most fruitious since you know the domain way too well
congrats on the launch
I just followed you on X and producthunt and will upvote your product in a few hours when it's live
Wow, thanks for the follow and the upvote! Super nice of you!
And yes, solving my own problems is what I like most because even if no one else is using what I've built, it's still valuable to me :)
Love this story, Amitay! It’s so relatable—the moment you realize you can take control and improve something yourself, especially after years of “just dealing with it.” The way you turned frustration with Wix into building SupportRetriever is inspiring. I also appreciate that you’re giving it for free to help solopreneurs—it shows real empathy for the community. Excited to try it out and see how it can improve customer interactions without all the overhead.
Thank you very much, Andy! I hope it works well for you, and let me know if there's anything I can do to improve it and make it better for you and everyone!
Interesting project, thanks for sharing!
Thank you! 😊
This comment was deleted 9 months ago