I've built a SaaS product, now what?
Hello!
My name is Henry and I'm the founder of ReviewReply.AI
The product is aimed at helping e-commerce merchants and brands quickly reply to their product reviews through the use of AI. This helps 1) save time and 2) convert more customers
I've been having some trouble finding my first users so I'm wondering if you guys had any ideas.
Thank you!
Check out these:
first100users.com
https://www.indiehackers.com/post/founders-with-no-audience-how-did-you-get-your-first-10-paying-customers-3652b6b1c8
https://www.reddit.com/r/SaaS/comments/rpcx6h/getting_your_first_customer_in_b2b_saas/
https://www.quora.com/How-do-SaaS-startups-acquire-their-first-customer
Also, you may post it to different communities: https://www.producthunt.com/posts/where-to-post-your-product
But for the future, I would suggest finding at least a couple of people already interested in the product before you even build it. Even better to do a presale when you have some mockups/frontend and can clearly explain what the product will do. Although, I'm still struggling with it myself :D
Some awesome resources, thanks!
Great site looks good. Can I suggest you make it mobile friendly? Also for getting first users you can do third party Integrations such as bigcommerce so you have a large user base. Post the site on social media for some weeks people will take interest.
Some good ideas. Down the line, I'm for sure building in integrations for WooCommerce, eBay, Amazon, etc.
Nice site. What have you already tried?
Just usual,
Email marketing, outreach to decision-makers on LinkedIn, Facebook groups, and just launched a google ads campaign.
Thinking of doing an influencer campaign too. I know it sounds wacky for b2b saas but I think it's viable for the e-commerce vertical
You could build an app for Shopify and publish it in the marketplace.
This comment was deleted 5 years ago
Ah ok. Thought you built it due to the headline
No it's built, but now that I read that comment I don't think validated is the right word
One thing that I would suggest is that you build an app on Shopify. That should give you both, traction and revenues.
1 - Create a target group ( for instance cafes, they are small businesses, easy to find and talk to the owner or decision maker, and reviews are very important to them )
2 - List a few of them that have reviews without response or outdated response.
3 - Go and talk to them and explain the solution, get them sign up even for free.
4 - Measure their rating before and after and present to them.
5 - Please read this https://www.entrepreneur.com/article/293393#:~:text=This week%2C we're discussing,things that don't scale.&text=If you want your company,Get your hands dirty.
It is very frustrating, but hang in there.
Good luck!
This is so far the best advice I've gotten from this post.
As of yesterday I pivoted to restaurants and have already got leads. I'm going to loop back to this comment in a month with a full-fledged post.
That is just awesome, well done. Looking forward to hearing from you and your success soon.
Why did you build this? Were you running a store and faced some problems that you are trying to solve with this?
What's the advantage of replying to product reviews quickly?
Well a while back, I had a job at a marketing agency where a large amount of time on said the job was spent answering online reviews on behalf of clients.
There are tons of studies that say reviews help brands look more trustworthy and even convert more customers. But could you imagine going through every review on a product and replying to each review in a concise and unique manner? It would take hours upon hours!
Now it only takes minutes.
You're assuming that store owners reply to each and every review they receive.
This is a fair point.
I think your product is good. but pricing is too high. so you can add more features like
like this
I'm weighing moving to a freemium model so this comment is really helpful
Nice start! Greetings from Tallahassee.
Welcome to every entrepreneur's dilemma: Marketing. Unfortunately, I can't give you the magic potion but here are some guidelines:
If you are looking for some extra advice and support have a look into my virtual coworking space for bootstrappers
Have you clearly identified your target market with e-commerce? I would look for ways to find and contact them to get their feedback. Are there e-commerce communities you could become active in? Do you have a list anywhere with e-commerce businesses that look like they can’t keep up with responding to their reviews?
Also, your site wasn’t responsive on my phone which may cause you to lose interest from potential customers that look at it for the first time that way.