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Just got my first paying customer today - here's how I did it

I've been building Bazzly for the last 3 weeks, and today I finally launched it and already got my first customer without having a big audience.

I only used this one simple approach: manual cold DMs.

I'd find and send cold DMs to my target audience on X and invited them to try out the tool for free.

I used the same approach for one of my previous SaaS as well, and it's working great because:

  • You can build relationships with your target audience

  • You can get qualitative feedback to improve the product

  • You can ask them for testimonials to include in your landing page

I also grew one of my previous projects from 0 to 50 users with this exact approach.

So if you're struggling to find your first customers: cold DMs is your best way, especially in your early stages when no one knows or trusts your tool.

posted toAvatar for product Bazzly
Bazzly
  1. 1

    This is spot on ✅ One nuance most founders only learn the hard way: the “small win” has to be a belief win, not just a UI win 😄

    If the first result feels fake, tiny, or unrelated to the paid outcome, you get the worst pattern: users feel “kinda satisfied”… then they’re done. That “satisfied but done” problem kills upgrade rates even with good onboarding.

    Easy 25-min test: pull the last 20 users who signed up but didn’t pay.
    Check if they reached a full outcome for free. If yes, your first win is complete enough to end the story. Add a second win right after that unlocks the paid habit.

  2. 1

    Give a try to my Reddit Extension. It's a Chrome extension called Pulse of Reddit that basically acts like my own alert system for Reddit.

    Anytime someone posts something with keywords I care about like 'looking for a designer' or 'best SEO tool' it pings me right away. It’s saved me so much time and helped me hop into threads while they’re still fresh.

    If you’re tired of manual digging and want to catch those conversations early, I’d really recommend giving it a look.

    It’s free to start and super simple to set up.

    Website:

    pulseofreddit.com

  3. 1

    This looks like an interesting approach, especially around helping founders get early visibility without turning it into spam.

    Finding users has honestly been one of the hardest parts for me as well. Tools are helpful, but it always seems like the real challenge is knowing when and how to engage in a way that still feels genuine.

    I am curious how people are actually using this so far and what kind of results you are seeing early on.

    1. 1

      Give a try to my Reddit Extension. It's a Chrome extension called Pulse of Reddit that basically acts like my own alert system for Reddit.

      Anytime someone posts something with keywords I care about like 'looking for a designer' or 'best SEO tool' it pings me right away. It’s saved me so much time and helped me hop into threads while they’re still fresh.

      If you’re tired of manual digging and want to catch those conversations early, I’d really recommend giving it a look.

      It’s free to start and super simple to set up.

      Website:

      pulseofreddit.com

  4. 1

    Thanks for sharing your insights!

    Then, in your experience with product promotion, which channel is more effective in the early stages—Reddit or Twitter (X)?

    Right now, I’m facing a challenge: the subreddits on Reddit often ban me, claiming that I’m promoting my product. Even when I minimize promotional elements and never include any links, their entry standards are still extremely strict. This has made me a bit discouraged.

    Do you have any additional tips or advice to share on navigating Reddit successfully?

    Thanks a lot!

    1. 1

      Give a try to my Reddit Extension. It's a Chrome extension called Pulse of Reddit that basically acts like my own alert system for Reddit.

      Anytime someone posts something with keywords I care about like 'looking for a designer' or 'best SEO tool' it pings me right away. It’s saved me so much time and helped me hop into threads while they’re still fresh.

      If you’re tired of manual digging and want to catch those conversations early, I’d really recommend giving it a look.

      It’s free to start and super simple to set up.

      Website:

      pulseofreddit.com

    2. 1

      In the early stages I'd suggest to stick to sending cold DMs both on Reddit and X.

      You can follow the exact system I use to send cold DMs here: https://www.indiehackers.com/post/the-system-i-use-to-consistently-get-customers-from-reddit-SkAVinMH7q4F8tX11wsA

      If you've been mainly getting banned for creating posts on Reddit, you can follow my approach to replying to posts that I mention in the article.

      I recommend start posting on Reddit only after you get $100+ MRR traction and get a good understanding of the domain your product solves, so you can start creating content that is truly valuable (unique strategies that work, your journey to $100 MRR etc.)

      1. 2

        Thank you so much for your sincere response! Just to clarify—are you saying that I should wait until I hit $100 MRR before starting to engage on Reddit? If so, do you have any recommendations for Reddit during the cold start phase?

        1. 1

          Give a try to my Reddit Extension. It's a Chrome extension called Pulse of Reddit that basically acts like my own alert system for Reddit.

          Anytime someone posts something with keywords I care about like 'looking for a designer' or 'best SEO tool' it pings me right away. It’s saved me so much time and helped me hop into threads while they’re still fresh.

          If you’re tired of manual digging and want to catch those conversations early, I’d really recommend giving it a look.

          It’s free to start and super simple to set up.

          Website:

          pulseofreddit.com

          1. 1

            Bro, thanks for sharing! I’ll check it out. Honestly, I’m terrified of getting my Reddit account banned now—I’ve been burned before. Not sure how things will go after installing your monitor…haha……

            1. 1

              I totally get that account safety is non-negotiable.
              To put your mind at ease:
              Pulse of Reddit doesn’t require your Reddit login and doesn’t post, vote, or interact on your behalf. It works like a ‘read-only’ alert system that just monitors public posts based on your keywords. No automation, no bot-like behavior, and no risk to your account.

              It’s basically like having a helpful tab open that quietly notifies you nothing more.

              You can safely try it without any risk to your Reddit standing. If you have any other concerns, I’m happy to explain further!

        2. 1

          You should start replying and DMing on Reddit right away (don't wait), but I recommend to start creating Reddit posts when you feel confident you can create truly valuable content for your ICP (this usually happens after $100 MRR).

          1. 1

            That makes sense! I’ll keep grinding, and stay tuned for my updates! Also, wish your business continued success and smooth sailing ahead.

            1. 1

              Thanks man, best of luck to you too and keep iterating!

      2. 1

        Give a try to my Reddit Extension. It's a Chrome extension called Pulse of Reddit that basically acts like my own alert system for Reddit.

        Anytime someone posts something with keywords I care about like 'looking for a designer' or 'best SEO tool' it pings me right away. It’s saved me so much time and helped me hop into threads while they’re still fresh.

        If you’re tired of manual digging and want to catch those conversations early, I’d really recommend giving it a look.

        It’s free to start and super simple to set up.

        Website:

        pulseofreddit.com

  5. 0

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