Just launched ChunkChat 🚀
A few weeks ago, I started building an AI chatbot platform that learns from websites, PDFs, FAQs, and documentation.
The goal was simple:
Help businesses answer customer questions using their existing content instead of making visitors search through pages and documents.
Current status:
✅ Website crawling
✅ PDF ingestion
✅ AI chat with citations
✅ Embeddable widget
✅ Multi-tenant SaaS
✅ Production deployment
This week, we started giving demos to real businesses and collecting feedback.
Now I'm focusing on the hardest part:
Finding the first active users.
For founders who have launched products before:
How did you get your first 10 users?
I like that you're grounding responses in a company's own content rather than trying to make the chatbot "know everything."
The interesting challenge is helping businesses see the product as a way to reduce the effort customers spend finding answers, not just another AI widget to add to their website.
That's exactly what I'm trying to focus on.
Most businesses already have the information their customers need. The challenge is that it's often spread across websites (webpages), PDFs, FAQs, and documentation, which makes it difficult to find quickly.
I'm learning that the bigger challenge isn't building the AI side—it's communicating the value in terms of customer experience and reducing friction rather than just calling it an AI chatbot.
Appreciate the insight.
I think that's the more interesting problem too.
The way you describe it makes me think the positioning challenge isn't just about clearer messaging—it's about a business choice that will quietly shape how customers evaluate the product from their very first interaction.
I don't think I can unpack why I think that in a thread without skipping over the important parts.
If you're open to it, what's the best email to reach you on?
Absolutely, I'd be interested in hearing your thoughts.
You can reach me through the Contact page on the ChunkChat website. I'm new on Indie Hackers, so I can't share my email address yet.
I'm still early in the journey with ChunkChat and actively learning about positioning, customer perception, and product-market fit, so I'd really appreciate your perspective.
Looking forward to hearing from you.
Thanks. I had a look but couldn't find a contact form.
What's the easiest way to reach you?
chunkchat(dot)io/contact Or info(at)chunkchat(dot)io
Thanks! I’ve just sent it over.
Looking forward to hearing your thoughts whenever you have a chance.