We just released our Practice App for academic students (high school and below), and have started sharing it out with selected users/people whom we know directly or friends or friends.
We want to finalise and setup a stable and scalable user monitoring system including error monitoring, user experience and journey monitoring to see what challenges/issues the students are facing, or are able to understand the entire features easily or not, if they are facing any issue in the payment process and also want to monitor overall user behaviour and issue they face while using our app.
Can you please share your inputs, thoughts on the systems/tech interface that we can setup to do this most efficiently.
Some of the common best practices to avoid setbacks would also help as we are pretty new to this.
PS: The app is both for teacher and student so we are promoting to both kind of the audience and the app is android based only for now.