We started working on Slap with a simple idea in mind - transform Notion into a customer support platform that could be a budget-friendly alternative to the big players in the market. The first thing we wanted to do was to validate whether this idea made sense. And we quickly noticed that the idea validation meant very different things for both of us.
For Simon, with his developer background, the technical feasibility of our idea was the main concern. So he started investigating on that part.
On my side, I needed to make sure I was not the only person who actually wanted this. So I spent time on Reddit, reading posts from Notion users, diving into google searches and looking at potential competitors to see if there was a gap we could fill.
Once we were both reassured by this initial validation—Simon with the tech and me with the market—we decided to take the next step: build a prototype. For us, it was important to have something concrete to show. A prototype meant we could validate the idea further by talking to potential users and getting real feedback.
Instead of starting with mockups or no-code tools, we went straight to building a functional MVP in code. This decision came down to one thing: product building is the part we’re most comfortable with. Starting with what we knew gave us the confidence to take the first steps.
Now let's see where this will lead us.